Barriers to Effective Communication
It is said that communication is a skill that does not come to some people easily, it ha to be learned. Barbara Stennes from Des Moines, Iowa wrote “No matter how brilliant and invaluable your idea, it is worthless unless you can share it with others. For this reason, effective communication is crucial at every level of an organization”. There are different barriers to communication at every level of an organization, including the criminal justice system. Some of these barriers may affect the flow of communication, whether it is the downward flow, the horizontal flow, the upward flow, and even the vertical flow. If information is not presented properly by the sender, chances are the receiver will not clearly understand the information or will receive only parts of the information. Some of the barriers that have an effect include semantics, emotional, physical, listening, and the speed of listening. Still another barrier is that of the nonverbal type which includes written messages and the other includes body language. Written communications can also be a problem if the message is not worded correctly. Body language can be troublesome to comprehend sometimes because within the use of body language there is the ability to recognize facial expressions. Within the setting of the police stations, communication is the key, whether it is oral or written. Having the wrong information given can do harm to either an officer or a member of the community. It is important that the flow of information be that which the officers will understand, and if there are questions to asked, there should be answers. Within this setting the formal channels of communication are important because it gives the organization the sense of order and security it needs. Informal channels of communications are usually found among the officers themselves or with members of the community. Being able to understand and communicate with members of the community is an...
References: Prentice-Hall. (n.d.). Public and Private Police Interaction. 237-269.
Stennes, & Barbara. (n.d.).
Wallace, Harvey J.D., R., & L.L.M., C. (n.d.). Written and Impersonal Communication. Methods for Law Enforcement.
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