Top-Rated Free Essay

Barriers of Effective Communication

Better Essays
Topics: Communication
Barriers of Effective Communication

Barriers of Effective Communication
CJA/304
January 14, 2013
Stewart Stanfield

Barriers of Effective Communication
Barriers of Effective Communication The common goal of all communication is to take one idea and transfer it from one location to another. Communication is essential in everything that we do. It is also vital that communication is clear in order for it to be effective. If this is established, then the goal has been accomplished. According to our reading for week one, “70 percent of our time is spent communicating. Even with the prominence of communication in everyday functions, however, little, if any, study of communication techniques is required in high schools, colleges, and police academies.” (The Need for Effective Communication. H. Wallace J.D., C. Roberson L.L.M. 2009). There are three major barriers in communication: language, distraction, and false assumption. Language can be a barrier because if a request is not specified, people can interpret differently. For example, if I tell someone that something needs to be done as soon as possible, said person could interpret that to mean as soon as they get the opportunity to do so as opposed to getting on that specific task immediately. Distraction is the second barrier that exists in communication because everyday life does not come to a halt upon communication with someone. Many distractions consist of noises such as phones or phone calls and other conversations being conducted simultaneously. If a person is distracted with personal issues, it can cause them to fail to pay complete attention to what is being said or asked of them. Finally, false assumption is also a major barrier in effective communication. This is something that happens quite often. False assumption basically means when someone is being given instruction and assumes they know all about what is being asked. When this is done,
Barriers of Effective Communication

people neglect to finish paying attention to detail and may cause them to do what is requested accurately. Is there a difference between listening and hearing? Yes, there is. Hearing requires no effort. It is the ability that most of us are born with. “Hearing defines only the physical measurement of the sound waves that are transmitted to the ear and into the brain where they are processed into audible information. Hearing occurs with or without your consent.” (Hallesvig-Gaskell K. Difference Between Hearing and Listening Skills).
Listening, on the other hand, requires us to pay attention and concentrate on words being spoken to us. “Listening goes far beyond your natural hearing process. It means paying attention to the words that are being spoken with the intention of understanding the other person. Your personal perceptions and prejudices can affect the quality of your listening skills. .” (Hallesvig-Gaskell K. Difference Between Hearing and Listening Skills). In the criminal justice field, communication is very vital. Criminal justice professional have formal and informal forms of communication, although both equally important. Law enforcement personnel pretty much have to master the art of communication in order to conduct their duties effectively. In this field, majority of their communication is conducted through written form. With that being said, written communication is very important. These types of written communication include arrest reports, investigation reports and or follow-ups on said reports, memorandums, and all day-to-day paper work. Oral communication in the criminal justice field is just as important because a big portion of their communication is relayed from regular citizens. Officers have to learn how to
Barriers of Effective Communication

effectively, as well as professionally, communicate with the public in order to effectively serve the public. There are many obstacles that can occur while trying to gather information from a citizen requiring assistance from these professional depending on the situation and the severity of the nature of the call. This goes hand in hand with effective listening skills because this is a perfect example of a major barrier in communication; distractions. Distractions are a major barrier in effective communication for law enforcement officers because most of the time, they are first responders to 911 calls. These distractions can be very difficult to overcome at times because the nature of the scene they may be arriving upon can be very intense. Many times when officers are trying to gather information form people, be it witnesses, victims, and even suspects, people may be distraught or ambulances are coming on scene with sirens going on, people yelling out of fear, pain, things of this nature. So, I guess the question is, what are strategies that can help overcome the barriers that impede from effectively communicating at times. Both written and oral communication skills are very important in the criminal justice field and by practicing on sharpening these skills on a daily basis can only help and improve on these vital skills one needs in this filed. Written communication is effective when proper grammar is used, to include spelling, punctuation, non-repetition so as to not confuse the reader, thing of this nature. Oral communication can also be improved by practicing listening effectively on a daily basis as well. This means providing undivided attention to whoever is speaking to you. Understanding that distractions around you are always going to exist, practicing on learning how

Barriers of Effective Communication

to be able to divert your attention from that and just focusing on who is speaking will only help sharpen those skills. Effective communication is essential in any profession, but vital in any criminal justice organization. Communication can often make or break a case. It can save lives but by the same token, it can also cost lives. It can lead a case into a guilty verdict, or it can have a case thrown out due to either written or oral communication. Communication is vital for everyone’s safety in this field. Everyone gains from practicing effective communication skills. In reality, effective communication is not only a requirement, but it’s what has always instilled in all of us from birth to school to our adulthood. One is never finished learning how to communicate.

Barriers of Effective Communication
References
David K. Beryl, The Process of Communications (New York: Holt, Rinehart & Winston, 1960), 12.
Harvey Wallace J.D., Cliff Roberson L.L.M. Written and Interpersonal Communication. Methods for Law Enforcement. The Need for Effective Communication. Ch. 1 2009. Fourth Edition.
Karen Hallesvig-Gaskell. Livestrong.com. The Limitless Potential of You. Difference Between Hearing and Listening Skills. http://www.livestrong.com/article/83661-difference-between-hearing-listening. 2011.

References: David K. Beryl, The Process of Communications (New York: Holt, Rinehart & Winston, 1960), 12. Harvey Wallace J.D., Cliff Roberson L.L.M. Written and Interpersonal Communication. Methods for Law Enforcement. The Need for Effective Communication. Ch. 1 2009. Fourth Edition. Karen Hallesvig-Gaskell. Livestrong.com. The Limitless Potential of You. Difference Between Hearing and Listening Skills. http://www.livestrong.com/article/83661-difference-between-hearing-listening. 2011.

You May Also Find These Documents Helpful

  • Good Essays

    Running Head: BARRIERS TO EFFECTIVE COMMUNICATION Barriers to Effective Communication Virginia “Vicky” Saldana University of Phoenix CJA/363 INTERPERSONAL COMMUNICATION Week One…

    • 1427 Words
    • 6 Pages
    Good Essays
  • Good Essays

    Describe the barriers of effective communication. Introduction: If an individual (Sender) sends a message and the receiver interprets it in the same way as the sender had intended to express,the process of communication is said to be complete. But it is not always so. Certain barriers in communication affect the clarity, accuracy and effectiveness of the message. The barriers could be related to the communication system, mechanical devices being used, language or symbols being used…

    • 670 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Barriers to Effective Communication CJA 304 Barriers to Effective Communication Effective communication is a major element to success in any relationship, business, or organization. Communication barriers attempt to impede, and in some instances stop, the successful completion of the communication process. Law Enforcement agencies are susceptible to the consequences of ineffective communication and should work toward reducing and eliminating barriers blocking the flow of communication.…

    • 1662 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    2011 Discuss some of the barriers of effective communication. THE IDEA OF EFFECTIVE COMMUNICATION Over centuries, wars, conflicts, battles have been kicked off because of misunderstanding from both parties. Either someone has not effectively communicated the idea behind a concept to the other, or two ideas are at loggerheads for a main goal and the two ends of the parties cannot reach a successful consensus as to what it really needed. This is why effective communication is the process whereby message…

    • 1866 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Barriers to Effective Communication Paper Almost everyone at some point in their life has experienced how frustrating it can be when you are feeling misunderstood, or the feeling when you are not able to get your message across. So therefore, you are unable to make yourself understood to that other person. Everything that could block the means of communication could become a barrier. Effective communication is your building block of a message that you are trying to send. To become an effective…

    • 1374 Words
    • 6 Pages
    Good Essays
  • Good Essays

    b Barriers to Effective Communication University of Phoenix CJA/304 Barriers to Effective Communication Effective communication is a complex phenomenon that involves the verbal and nonverbal components in their cooperation. The main target of communicational process is transmission of information when the sending party wants the recipient to decode the message in the same way as it is coded. Nevertheless, the communicational process consists of the various components that may become the…

    • 1053 Words
    • 5 Pages
    Good Essays
  • Better Essays

    Table of Contents What barriers to effective communication do you detect in this case? 2 Perception barrier 2 Personal barrier 3 Information overload / Work overload 3 Gender barrier 4 Language barrier - Ambiguity 4 Is anyone wrong in this situation? By what other means could Randell have requested the information from Tom Ballard? What do you think of Tom Ballard’s reaction? Why? 6 Tom Ballard 6 Leigh Randall 7 While communicating information vertically up or down the organization…

    • 2071 Words
    • 9 Pages
    Better Essays
  • Better Essays

    Effective communication Effective communication occurs when a desired effect is the result of intentional or unintentional information sharing, which is interpreted between multiple entities and acted on in a desired way. This effect also ensures the message is not distorted during the communication process. Effective communication should generate the desired effect and maintain the effect, with the potential to increase the effect of the message. Therefore, effective communication serves the purpose…

    • 2865 Words
    • 12 Pages
    Better Essays
  • Powerful Essays

    Barriers to Effective Communications Everyone has experienced, at one time or another the frustration of feeling misunderstood and being unable to make ourselves understood by another person. Anything which, blocks the meaning of a communication, is a barrier to communication. Effective communication is like a house built one block at a time. First to build a house trust must be built; trust is not a group process it is created in one to one connections with each individual. Second, be bold and…

    • 1670 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Communication has been around for centuries. Cave men communicated with one another by their motions or the occasional “arg.” Animals communicate through growls or shrieks. We as humans communicate in a more revolutionized way. We have a form of language that can be interpreted in numerous ways. This paper will cover the communication process of humans, mostly Criminal Justice professionals, and how effective communication can be achieved. The Process of Communication and its Components. The…

    • 1170 Words
    • 5 Pages
    Powerful Essays