Preview

Barriers

Powerful Essays
Open Document
Open Document
2182 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Barriers
Trying to listen to more than one conversation at a time, this includes having the television or radio on while attempting to listen to somebody talk; being on the phone to one person and talking to another person in the same room and also being distracted by some dominant noise in the immediate environment.
You find the communicator attractive/unattractive and you pay more attention to how you feel about the communicator and their physical appearance than to what they are saying. Perhaps you simply don't like the speaker - you may mentally argue with the speaker and be fast to criticise, either verbally or in your head.
You are not interested in the topic/issue being discussed and become bored.
Not focusing and being easily distracted, fiddling with your hair, fingers, a pen etc. or gazing out of the window or focusing on objects other than the speaker.
Feeling unwell or tired, hungry, thirsty or needing to use the toilet.
Identifying rather than empathising - understanding what you are hearing but not putting yourself in the shoes of the speaker. As most of us have a lot of internal self-dialogue we spend a lot of time listening to our own thoughts and feelings - it can be difficult to switch the focus from 'I' or 'me' to 'them' or 'you'. Effective listening involves opening your mind to the views of others and attempting to feel empathetic. (See our page: What is Empathy? for more information)
Sympathising rather than empathising - sympathy is not the same as empathy, you sympathise when you feel sorry for the experiences of another, to empathise is to put yourself in the position of the other person.
You are prejudiced or biased by race, gender, age, religion, accent, and/or past experiences.
You have preconceived ideas or bias - effective listening includes being open-minded to the ideas and opinions of others, this does not mean you have to agree but should listen and attempt to understand.
You make judgments, thinking, for example that a person is not

You May Also Find These Documents Helpful

  • Powerful Essays

    LISTENING – To be a successful listener means that you have to understand the content of the conversation in the way that the speaker is saying it and also the feelings they are putting into their speech.…

    • 1825 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    there may be difficulty in initiating or sustaining a two-way conversation, the individual may give the impression of talking at you, not to you.…

    • 4937 Words
    • 23 Pages
    Powerful Essays
  • Powerful Essays

    • Distractions-When there are lots of background noises or distractions the person may find it hard to concentrate on what you are saying, and may find it hard to hear over the television, radio or any other kind of background noise.…

    • 1021 Words
    • 5 Pages
    Powerful Essays
  • Better Essays

    Background noise in and around the room can disrupt the flow of conversation; the service user may find it…

    • 2754 Words
    • 12 Pages
    Better Essays
  • Powerful Essays

    522 mentoring

    • 3590 Words
    • 10 Pages

    Listening is not just about hearing words expressed. It involves a non-judgemental focus on all verbal communication and picking up non-verbal signals such as body language to absorb all the information available to understand how to respond.…

    • 3590 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    The cornerstone of communication is listening. To become a good listener we should remain open minded and listen to what is being presented to us. Improve listening skills by asking questions, drawing out feelings, encouraging elaboration of needs, and by helping others discover new things about themselves. While listening we must maintain eye contact, and say words of encouragement. However, when people are too emotionally involved they tend to hear only what they want to hear, and not what is actually being said; therefore, avoid emotional involvement. Try to remain objective and open-minded. Listening is awareness of, tending to and organization of data entering our nervous system via our hearing mechanism (Listening: A vital Skill). Unlike hearing, which is a physiological passive activity, listening is an active cognitive process. Listen actively, never interrupt the other party. Try to understand what the other…

    • 1357 Words
    • 6 Pages
    Powerful Essays
  • Best Essays

    Nurse Communication

    • 1326 Words
    • 6 Pages

    Empathy is fundamental in good communication, but is often confused with sympathy (Winnett, 2011). The Oxford Mini-dictionary for Nurses (2008, p. 208) describes empathy as an ability to understand the thoughts and emotions of another person. Empathy is non-judgemental and is void of all personal values (Aragno, 2008, p. 715). Listening to the patient is as much about communication (Dwyer, 2010a) and empathy, as is verbally communicating with the patient. The ability to listen empathetically is using the skills to pay attention to what the patient is saying, both verbally and non-verbally (Candlin, 2008, p. 91), and to understand their thoughts and feelings behind the message they are presenting to the receiver (Aragno, 2008, p. 714). Nurse Gwen used these skills by being empathetic to what Mrs Smith was saying and confirming that she was listening to her by commenting, “Mrs Smith, I can tell how anxious you are”. This statement made Mrs Smith feel as if she was heard and showed that Nurse Gwen understood the thoughts and emotions Mrs Smith was feeling. While listening with an empathetic ear is an important aspect…

    • 1326 Words
    • 6 Pages
    Best Essays
  • Satisfactory Essays

    Learning and understanding what successful listening means not just understanding the words or the information being communicated, can help me understand how the speaker feels about what they are communicating.…

    • 389 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    The first step in listening is choosing to be in the present moment and to attempt to fully experience what is being said by the other person. This is no small feat as our minds tend to wander when we are listening. keeping eye contact (this has cultural implications for some people), and indicating interest in what another person says.…

    • 3273 Words
    • 14 Pages
    Powerful Essays
  • Satisfactory Essays

    Listening is one of the most important aspects of effective communication. Successful listening means not just understanding the words or the information being communicated, but also understanding how the speaker feels about what they are…

    • 602 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    “Seek first to understand, then be understood” (Covey 2004). Those are wise words by Stephen Covey. Mr.Covey is referring to empathic listening. “When I say empathic listening I am not referring to the techniques of active listening or reflective listening. When I say empathic listening, I mean listening with intent to understand. I mean seeking first to understand, to really understand” (Covey 2004). It is important to note that empathy is not sympathy. The difference is that sympathy is a form of agreement, a form of judgement. And it is sometimes more appropriate emotion and response. The essence of empathic listening is not that you agree with someone; it’s that you fully deeply, understand that person emotionally as well as intellectually.…

    • 558 Words
    • 3 Pages
    Good Essays
  • Good Essays

    1st is Pseudolistening which is where the person pretends to be paying attention to what the speaker is saying by even giving head nods and smiles but their minds are somewhere else.…

    • 899 Words
    • 4 Pages
    Good Essays
  • Good Essays

    The first ineffective listening style that comes to mind is stage hogging. Stage-hogging is turning the conversation towards oneself. Where you don’t listen to the…

    • 679 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Essay On Multitasking

    • 576 Words
    • 3 Pages

    Instead of taking time to fully listen to what another person is saying, we may try and hurry the conversation so we are able to focus on or begin a different task. Many times people, teenagers especially, will play on their phone while another person is talking to them causing them to only tune in to parts of the conversation. When people are constantly thinking about other things at the same time as trying to listen to another person talk, they may interrupt the person to get their thoughts in before forgotten. A patient stated, “I can’t seem to talk fast enough about what happened to me, nobody has time to listen anymore.”…

    • 576 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Noise Is a Barrier

    • 910 Words
    • 4 Pages

    that distract your attention from the main purpose of what someone is saying, for e.g. two…

    • 910 Words
    • 4 Pages
    Good Essays