Preview

Bae Automated Systems Analysis

Better Essays
Open Document
Open Document
5035 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Bae Automated Systems Analysis
The Denver International Airport Automated Baggage Handling System MIS 611 Group Project

Winter 2005

Justin Bainum, Hong Ji and Priyanka Kheny

Executive Summary
Baggage handling is at the heart of an airport. The automated baggage handling system at the Denver International Airport (DIA) was a huge undertaking. Not only would it be the largest system of its kind in the world but also the most expensive. Originally designed for only one airline, United Airlines, it grew to encompass all terminals within the airport. This enormous project had its inherent risks and uncertainties, and encountered many emerging problems. As a result, the project caused massive delays of the airport opening and budget overruns. It was regarded as a huge failure and a textbook example of how an IT project could go wrong.
When the airport was finally opened, it had one automated system, a conventional system and a backup system for the automated one. In this report, we examined the original rationales for an automated baggage handling system at DIA, its advantages over conventional systems, many problems encountered during the project and some solutions to salvage the project. We also explored the causes for the failure, economic impacts and lessons that can be learned for future IT projects.
A) Introduction
The Denver International airport was the first undertaking of such magnitude in the last 20 years in the US. At 53 square miles, this airport was designed to be the largest in the United States. During the construction period beginning in November 1989, 110 million cubic yards of earth was removed. Besides its massive size it involved state, federal, and local agencies and various airlines. Denver International Airport planners originally anticipated a $1.7 billion dollar price tag. The final cost more than tripled to $5.2 billion. When it was finally opened to the public 16 months late on February 1995, it had 5 runways, 88 gates and in many ways



References: Schloh, M. (1996). Analysis of the Denver international airport baggage system. Retrieved Feb Neufville, R. (1994). “The baggage system at Denver: prospects and lessons,” Journal of Air Transport Donaldson, A. (1998). A case narrative of the project problems with the Denver airport. Old meets new in the new west. (n.d.). Retrieved Feb. 7, 2005, from Application Profile: Denver International Airport Baggage System Web site: http://www.protectowire.com/applications/profiles/denver_airport.htm. Bartholomew, D. (1994). InformationWeek. Rocky Start For Airport, March, 15. Dempsey, P. (1994). Denver international airport: lessons learned. : McGraw-Hill Companies Dodge, J. (1994). PC Week. Architects Take a Page From Book On Denver Airport-bag System, 3. Ayres Jr, B. D. (1995). New York Times. "Finally, 16 Months Late, Denver Has a New Airport." , March, pg 12A Dubroff, H. (1994, March 1).Airlines can 't bear cost much longer. Denver Post

You May Also Find These Documents Helpful

  • Better Essays

    Bae Automated System Essay

    • 1381 Words
    • 6 Pages

    As a company that had good reputation in building an automated baggage handling system for airport project, BAE Automated System had been contracted by City of Denver to provide an airport-wide integrated baggage system. The president of BAE propose that they could develop a “most complex automated baggage system ever built,” which will effective in delivering baggage and efficient in operating and maintaining. Unfortunately, many problems arose in the process of building the system that disrupted the process of finishing the project which affected on delaying in schedule of opening the Denver International Airport. Communication…

    • 1381 Words
    • 6 Pages
    Better Essays
  • Powerful Essays

    Amsterdam Airport Schiphol

    • 4748 Words
    • 19 Pages

    This report deals with the terminal operations of Amsterdam Airport Schiphol. The aim of this report is to gain more insight in the operations of Amsterdam Airport in various departments and subjects. The information in this report is retrieved by a deskresearch and by conducting an interview with an employee of Amsterdam Airport Schiphol. This interview can be found in appendix 5. The subjects that are dealt with in this report entail amongst others security, passengers terminal operations, cargo operations and scheduling. In the end of this report a look to the future can be found.…

    • 4748 Words
    • 19 Pages
    Powerful Essays
  • Satisfactory Essays

    As one of its goals, Huffman Trucking would like to be the industry leader in using its technology to the maximum efficiencies when providing their customer service and doing their day to day business. They are the first major freight carrier to outsource its information systems support. Their Finance and Accounting System applications are supported by Smith Systems Consulting and are integrated with the Flight Maintenance System and the Enterprise Transportation Application. These systems are tailored to capture the financial and accounting data and information related to the trucking business. Their system also allows them to maintain their customer data along with their historical sales. Marketing is able to make their plans and budgets electronically available to their management and present them as needed at sale meetings. The Sales Department has established a detailed database of its customers that can be shared with other team members. The Human Resource Department uses an HRIS system that was developed by in-house programmers that tracks employees operationally and financially. Smith Consulting has developed a system for Huffman Trucking and recommends that they convert over in order to further standardize their system.…

    • 474 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Management

    • 738 Words
    • 3 Pages

    With a small year-round population, Branson, Missouri, is in a location not easily accessible by air service. The city, best known for its country music and music variety shows and family-style attractions, also has the kinds of outdoor activities that attracted more than 8 million visitors last year, “earning it the unofficial nickname ‘Vegas without the gambling.’” About 95 percent of those visitors come by car or bus. But now there’s a new show in town—the Branson Airport. The $155 million airport, which opened in May 2009, is an experiment that many people are watching. The airport is generating interest from city governments and the travel industry because it’s the nation’s first commercial airport built and operated as a private, for-profit business with absolutely no government funding. As one expert said, “...unpretentious little Branson Airport could have an outsize effect it if works. It could turn what now is a mostly regional tourist spot into a national destination for tourists.” Steve Peet, the airport’s chief executive, admits that he had no idea where Branson was in 2000. But by 2004, he was convinced there was money to be made flying tourists there. He says, “If you were ever going to think about building a private commercial airport, this would be the place to do it. How many more visitors would come here if we made it easier and affordable for them? It seemed like an incredible opportunity.” So, using private financing, he decided to build a new commercial airport a short distance south of Branson’s popular music shows district. Both Peet and Jeff Bourk, executive director of the airport, continue to tackle the managerial challenges of turning that dream into reality. Construction work on the airport terminal and the 7,140-foot runway (which can accommodate most narrow-body jets) went smoothly. Bourk believed that much of that was due to minimal red tape. Because the airport wasn’t using federal…

    • 738 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Dia Conspiracy Theory

    • 1189 Words
    • 5 Pages

    IV. [Thesis & Preview] So, today I will tell you about the most important yet questionable features of the inside and outside of the Denver International Airport: including two of the main murals that were once inside, the airport layout and excavation outside, and the underground tunnel system.…

    • 1189 Words
    • 5 Pages
    Better Essays
  • Best Essays

    Stapleton International Airport was Denver, Colorado’s primary airport from 1929 to 1995. Amongst three days of celebration and festivities, it opened on October 17, 1929 as Denver Municipal Airport. Due to a 1944 expansion, its name was officially changed to Stapleton International Airport after Benjamin F. Stapleton, the city’s mayor from 1923 to 1947. Ira Boyd…

    • 2235 Words
    • 9 Pages
    Best Essays
  • Good Essays

    The purpose of this exam is to provide the pertinent questions and research needed to develop a small airport from a management prospective and demonstrate knowledge learned at Embry-Riddle Aeronautical University. The flow of the questions will be in the subsequent order recommended by the research put forth. The end state will be an academically sound and as well as precise and accurate method of instruction designed to meet all program outcomes.…

    • 2227 Words
    • 9 Pages
    Good Essays
  • Better Essays

    Denver Airport Com Plan

    • 2102 Words
    • 9 Pages

    7. Origin-Destination Survey of Airline Passenger Traffic, Domestic U.S. Department of Transportation/Air Transport Association of America, 1993…

    • 2102 Words
    • 9 Pages
    Better Essays
  • Good Essays

    In November 1989, ground was broken on the construction of the Denver International Airport (DIA). A typical master plan approach was taken by the City of Denver during the initial conception of the DIA project, and eventually a consulting team was awarded a contract to help due to their expertise in the fields of transportation and construction. A final master plan was created and presented to the City of Denver that called for the construction of the world’s most efficient airport. The new airport was to be built from the ground up with no limitations. The plan was to allow for growth and expansion without compromising efficiency. The high costs associated in building this new airport were understated…

    • 1695 Words
    • 7 Pages
    Good Essays
  • Best Essays

    passenger security screening productive while delivering high service levels.” Journal of Airport Management 4.4 (2010): 335-339…

    • 3100 Words
    • 13 Pages
    Best Essays
  • Good Essays

    *The City of Denver did not listen to the requested and needed amount of time to actually construct the baggage handling system. The City had a deadline to meet and did not want to hear about any more delays. In spite of this, the vendors wrote contracts that attempted to cover their bases to ensure these deadlines would be met. In the end, extenuating circumstances conspired to prevent these dates from being met.…

    • 1855 Words
    • 7 Pages
    Good Essays
  • Good Essays

    BAE Case Study

    • 908 Words
    • 4 Pages

    Increase in complexity: before Denver airport started this project, there was no other airport in the US has accomplished a fully automated baggage in such large geographic coverage and baggage transportation speed. The other two airports which implemented similar system took two years to complete the testing phase, but in a much simpler scope.…

    • 908 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    BAE case review

    • 347 Words
    • 2 Pages

    In my opinion, the implementation of DIA baggage handling system was classic failure of poor cooperation. BAE used to enjoy a worldwide reputation as a baggage system builder. The company realized the risk of the complexity of the project as they mentioned. However, the management job was a total disaster. Even a truck cannot be moved propriety. Using any standard or view, this project’s failure was predictable.…

    • 347 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    Air India

    • 2898 Words
    • 12 Pages

    Wensveen, John G (2007). Air Transportation : A Management Perpsective. 6th ed. Brookfield, VT, USA: Ashgate Publishing Group. 21.…

    • 2898 Words
    • 12 Pages
    Best Essays
  • Powerful Essays

    The system of airport ground handling is different to each country. The most of countries are operating airport ground handling system based on U.S model, EU model or third party model. This report is presenting comparison of U.S model, EU model or Third party model and also, presents Incheon International airport, South Korea as a part of analysing which system has been adopted and how ground handling performs.…

    • 1628 Words
    • 5 Pages
    Powerful Essays