BAE Automated Systems (A):
Denver International Airport Baggage-Handling System
Introduction
As a company that had good reputation in building an automated baggage handling system for airport project, BAE Automated System had been contracted by City of Denver to provide an airport-wide integrated baggage system. The president of BAE propose that they could develop a “most complex automated baggage system ever built,” which will effective in delivering baggage and efficient in operating and maintaining. Unfortunately, many problems arose in the process of building the system that disrupted the process of finishing the project which affected on delaying in schedule of opening the Denver International Airport. Communication …show more content…
The city has been failed to get commitment from those two airlines which also trapped BAE into problems. It was supposed that before all parties signed the contract, the substantial portions of the deal should be defined. Cullen et all (2005) called them as the “rules of the upcoming game”. It defined the configuration of the deal which not only defined about financial and technical aspect but also defined the governance structure that will be established. The details that should be clearly defined in the contract are the most crucial process in making a contract. By having proper details in contract, it would be beneficial for all parties particularly if there are disputes. For example, when BAE fall on loss due to hiring requirements compliance, it was not supposed to be happened if from the beginning BAE and Denver city has defined clearly in details about all matters including hiring matters. Because of inaccuracy putting details in contract with Denver city then BAE had made a big mistake when outsourced employees from other contractors. BAE did not consider about city law that require certain percentage jobs be contracted to minority owned companies before engaging other contractor from outside