Assignment 5

Topics: Communication, Nonverbal communication, Gender Pages: 7 (1653 words) Published: April 26, 2015

Assignment 5: “Communication Dilemma-Getting Credit”
Strayer University
MGT 522- Women In Leadership
Professor Fardanesh
November 23, 2014

Assignment 5: “Communication Dilemma-Getting Credit”
Propose some lessons we can learn from gender communication in business.
Some of the main focuses of gender communication in business are the differences and stereotypes of the way females and males communicate. From their use of language, tone, to negotiation skills, men and women have always differed. This mainly stems from the upbringing of girls and boys. There are various lessons society can learn from gender communication in business. Some of the main these lessons can be learned are the following: Understanding the differences in leadership styles of men and women. Another is, identifying what types of non-verbal communication methods men and women utilize. Lastly, describing the stereotypes and other biases against women and men in the work place. Men and women have very different leadership styles. Women are classified as transformational leaders. Men are classified as more of transactional leaders. (Reeves 2010)

Transformational leaders are more dedicated to building rapport and relationships with co-workers, supervisors, clients, or customers. Transactional leaders are more assertive, direct, and represent themselves in an authority figure image. Men and women utilize different methods of non-verbal communication. Women usually more reserved then males at work. They may simile and nod their head in meetings, and keep a lot of direct eye contact with the speaker. Men are more physical and care free. They usually shake hands or pat each other on the back in-group settings. Women generally avoid touching other people at work, mainly because it could be perceived as a sexual gesture or advance.

The workforce has become very bias against women and for men. Various studies have formed a lot of stereotypes between men and women in the work place. (Valerio 2009) Women are perceived to be more passive, approachable, emotional, and pay attention to detail. Men are assumed to be aggressive, one dimensional, natural born leaders. Not every male fits the assumed label of leadership, but when women don’t it becomes a double standard. When women behave more dominant in the workplace they are viewed in a negative light or almost as a threat. Although women who fit the typical stereotypes are not taken seriously and sometimes looked over for higher management opportunities. Compare and contrast Robert’s and Claudia’s styles of communication. Speculate on how their communication styles impacted their handling of the situation. Claudia executed two different communication styles. Robert and Ken were both male and her peers but she acted differently when interacted with each of them. Claudia’s behavior with Robert was passive, non-confrontational, and unsure of herself. Robert felt as if he was the superior manager. Her behavior with Ken was as if they were equals not subordinates. The communication style she took with Robert allowed her to be viewed and treated as an inferior manager. No manager or employee, male or female should ever allow a person to feel they are in control just because it is the easy thing to do. This behavior can cause the employee to be viewed as weak and unassertive. Being a problem solver, decision maker, innovative, standing firm on your beliefs are characteristics of a great manager or leader. Claudia took the back seat approach with Robert because she didn’t want to cause problems but this ultimately was what caused the conflict. According to the text, Claudia referred to Robert as “old school.” (Reeves 2010) Robert’s communication style was traditional. He was dominant, competitive, overbearing, and unemotional. Robert was allowed to feel he was more superior by Claudia. His attitude and personality conflicted with Claudia in the past....

References: Reeves, M. E. (2010). Women in business: Theory, case studies and legal challenges. New York, NY: Routledge
Valerio, A. M. (2009). Developing Women Leaders. West Sussex: John Wiley & Sons. Malden, MA
O’Sullivan, A., Sheffrin, S.M., Perez, S.J,(2012). Supply of Economics: Principles, Applications, and Tools. Fifth Edition: Pearson Learning Solutions, Boston, MA
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