Assignment 204 Task B
Task B: Research and Account of Abuse
Account No.1: Ashcourt Nursing Home: 81 year old Maria Worroll
Maria Worroll, 81, suffers from Alzheimer's and arthritis, and requires around-the-clock care.
"An elderly woman was physically assaulted by a male carer and mistreated by four others in a care home classed ''excellent'' by the national regulator, the Care Quality Commission. Jane Worroll secretly filmed her mother's room in Ash Court, London, after she noticed bruising on her mother's arms and legs and suspected she was being mistreated. The footage, broadcast for the first time on BBC Panorama, shows care workers feeding Maria Worroll too quickly, manually rolling her over, and hauling her roughly into bed - an action that should have been performed using a hoist.
All five main care workers filmed by Jane Worroll were sacked.
Forest Healthcare, which manages the home, say this was an isolated incident, and that they receive positive feedback on the care in Ash Court, which is subject to "continual improvement." Fiona Phillips reports.
Forest Healthcare has no connection to Forest Care Ltd which operates homes in Hampshire and Surrey." Panorama - Undercover: Elderly Care, Monday 8.30pm, BBC One
The issue of abuse at Ashcourt which was deemed 'excellent' by cqc was raised by a few members of family, then they put in secret cameras to catch these mistreated of service users. The home is mostly to blame for these events as the staff should be trained and observed when complaints are being made. The manager in charge wasnt handling complaints and concerns with staff as the care the service user was getting decreased rapidly. In the video, it shows care staff manual handling a service user that clearly needs some other suppport to assist them to and from places. Overall the failure to monitor service users with less capacity meant they where outed to the whole country, which in the long run can mean serious decline in buisness.
Account 2: Oakfloss
Account No.1: Ashcourt Nursing Home: 81 year old Maria Worroll
Maria Worroll, 81, suffers from Alzheimer's and arthritis, and requires around-the-clock care.
"An elderly woman was physically assaulted by a male carer and mistreated by four others in a care home classed ''excellent'' by the national regulator, the Care Quality Commission. Jane Worroll secretly filmed her mother's room in Ash Court, London, after she noticed bruising on her mother's arms and legs and suspected she was being mistreated. The footage, broadcast for the first time on BBC Panorama, shows care workers feeding Maria Worroll too quickly, manually rolling her over, and hauling her roughly into bed - an action that should have been performed using a hoist.
All five main care workers filmed by Jane Worroll were sacked.
Forest Healthcare, which manages the home, say this was an isolated incident, and that they receive positive feedback on the care in Ash Court, which is subject to "continual improvement." Fiona Phillips reports.
Forest Healthcare has no connection to Forest Care Ltd which operates homes in Hampshire and Surrey." Panorama - Undercover: Elderly Care, Monday 8.30pm, BBC One
The issue of abuse at Ashcourt which was deemed 'excellent' by cqc was raised by a few members of family, then they put in secret cameras to catch these mistreated of service users. The home is mostly to blame for these events as the staff should be trained and observed when complaints are being made. The manager in charge wasnt handling complaints and concerns with staff as the care the service user was getting decreased rapidly. In the video, it shows care staff manual handling a service user that clearly needs some other suppport to assist them to and from places. Overall the failure to monitor service users with less capacity meant they where outed to the whole country, which in the long run can mean serious decline in buisness.
Account 2: Oakfloss