Assignment #1- Hrm Capstone 599

Topics: Human resources, Human resource management, Management Pages: 4 (1405 words) Published: May 10, 2013
Describe the human resource manager’s role from the human resource manager’s viewpoint. From a human resource manager’s viewpoint, their role focuses on managing, recruiting, and developing their organization for success from the inside out. Their role is pivotal in managing their most important asset: employees and in doing so, their job causes them to be knowledgeable with every human resource discipline. Human resource managers are responsible for developing strategic solutions to employment-related matters that affect the organization’s ability to meet its productivity and performance goals (Mayhew, n.d.). Some of these human resource actions that manger’s will impact are compensation and benefits, employee training, workplace safety, employee relations, and recruitment and selection. Create a human resource management strategy for the retail store. According to the Society of Human Resource Management (SHRM), an HR strategy means a system of human resource practices for a particular job or collection of jobs aimed at the best employee performance possible to meet the firm’s ultimate goals (Wright, 2008). Human resource strategies are best planned and executed for a specific job or a set of jobs (Wright, 2008). In this case, for a traditional retail store recruiting, training, and compensation will need to be measured when creating a strategy. The strategy will also have to build customer service skills and behaviors to aid in the staffing for adequate sales support. The first thing I would do in creating a human resource management strategy for this retail store is to align the business with its human resource needs. This means understanding the overall industry, goal, and business model. With this understanding, the human resource department is able to identify business strengths and weakness. In this case, the weakness looks to be obtaining quality staff to keep up with the changes in specialization and convenience for customers when making purchases. It...
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