Assessment Task-Shc1 Promote Communication in Health, Social Care and Children and Young People's Settings
Assessment Task- SHC31 Promote communication in health and social care or children’s and young people’s settings.
‘Communication is a vital skill required to effectively work with children and young people’ There are many reasons why people communicate in settings of care. One main reason why people communicate is to build relationships. It is important that staff build trusting, respectful and open relationships with their key child and their parents and gets to know the child and their family. A parent needs to feel trust, know that there child is been looked after well and know that they can share information with the setting. The child needs to feel safe when they leave their parents, having a good relationship with their keyworker or carer will ensure this. Also a reason as to why people communicate is to express needs and feelings, adults need to make children feel that they can express their needs freely, and that they will be listened to and their needs will be met. I feel it is important that staff are able to express their feelings also with their senior or manager.
Another reason why people communicate in the work setting is to exchange information, in the child care setting this is important, staff may need information on the chid such as health care plans and just general information of the child’s wellbeing. Parents also need information fed back to them, on how their child has been whilst at nursery, this information maybe how well the child has eaten or behaved or even how well they have done with potty training, it is all important information for the parent and staff.
It is also important for positive communication to happen between colleagues, this is to ensure a positive environment, for the staff and the children in the setting.
Another reason why people communicate in work settings is to offer support. If a family ‘in need’ needs support, they will have a social worker who arranges regular contact, who builds up a mutual system of
‘Communication is a vital skill required to effectively work with children and young people’ There are many reasons why people communicate in settings of care. One main reason why people communicate is to build relationships. It is important that staff build trusting, respectful and open relationships with their key child and their parents and gets to know the child and their family. A parent needs to feel trust, know that there child is been looked after well and know that they can share information with the setting. The child needs to feel safe when they leave their parents, having a good relationship with their keyworker or carer will ensure this. Also a reason as to why people communicate is to express needs and feelings, adults need to make children feel that they can express their needs freely, and that they will be listened to and their needs will be met. I feel it is important that staff are able to express their feelings also with their senior or manager.
Another reason why people communicate in the work setting is to exchange information, in the child care setting this is important, staff may need information on the chid such as health care plans and just general information of the child’s wellbeing. Parents also need information fed back to them, on how their child has been whilst at nursery, this information maybe how well the child has eaten or behaved or even how well they have done with potty training, it is all important information for the parent and staff.
It is also important for positive communication to happen between colleagues, this is to ensure a positive environment, for the staff and the children in the setting.
Another reason why people communicate in work settings is to offer support. If a family ‘in need’ needs support, they will have a social worker who arranges regular contact, who builds up a mutual system of