Argos Home Delivery Service
Argos Home delivery service
Introduction :
Argos is a well-known retailer in UK. There are about 20,000 products for customers to choose that including garden, furniture, sports, jewellery, toys, leisure equipment and so on. (Argos company, 2010).
It is different between Argos's operation and the traditional retailers'. Customers can not see the shelves, or the goods in the Argos warehouse. Argos provides different ways for the customers to purchase goods, such as to go to Argos store, or shop on Argos website (http://www.argos.co.uk), or by phone or text. People can go to the store and choose products on the catalogue by themselves, then tell the staff the number of the product they want to purchase. Customers can visit www.argos.co.uk to choose the goods they want, and ask for home delivery. And the customers can also call 0845 640 2020 or text 61201 to tell Argos staff what they need and want. No matter which way to shop, customers can ask home delivery. Customers can Check & Reserve to make sure if the goods they want to purchase are in stock at their near stores. Then they can go to buy it or after the customers payment, they can ask home delivery service. (Argos).
Customers can arrange their delivery online, by phone, or in store. The cost of the home delivery is depended on the items' sizes that it costs £5.95 to deliver small items by one person, and it costs £8.95 to deliver large items by two people. It will add some cost for two day Express delivery and Connect & Collect. (Argos Home delivery, 2010).
Argos has a strong delivery group that including many vehicles, deliverers, and the delivery equipments. Argos provides more than 550 vehicles to deliver 15,000 orders each day to across 30 depots in UK. Argos improves the utilisation of vehicle so that to save cost and deliver products to the customers as soon as possible. (Manufacturing & Logistics IT, 26th May 2006).
Home Delivery :
There are about 750 Argos stores in UK and the Republic
Introduction :
Argos is a well-known retailer in UK. There are about 20,000 products for customers to choose that including garden, furniture, sports, jewellery, toys, leisure equipment and so on. (Argos company, 2010).
It is different between Argos's operation and the traditional retailers'. Customers can not see the shelves, or the goods in the Argos warehouse. Argos provides different ways for the customers to purchase goods, such as to go to Argos store, or shop on Argos website (http://www.argos.co.uk), or by phone or text. People can go to the store and choose products on the catalogue by themselves, then tell the staff the number of the product they want to purchase. Customers can visit www.argos.co.uk to choose the goods they want, and ask for home delivery. And the customers can also call 0845 640 2020 or text 61201 to tell Argos staff what they need and want. No matter which way to shop, customers can ask home delivery. Customers can Check & Reserve to make sure if the goods they want to purchase are in stock at their near stores. Then they can go to buy it or after the customers payment, they can ask home delivery service. (Argos).
Customers can arrange their delivery online, by phone, or in store. The cost of the home delivery is depended on the items' sizes that it costs £5.95 to deliver small items by one person, and it costs £8.95 to deliver large items by two people. It will add some cost for two day Express delivery and Connect & Collect. (Argos Home delivery, 2010).
Argos has a strong delivery group that including many vehicles, deliverers, and the delivery equipments. Argos provides more than 550 vehicles to deliver 15,000 orders each day to across 30 depots in UK. Argos improves the utilisation of vehicle so that to save cost and deliver products to the customers as soon as possible. (Manufacturing & Logistics IT, 26th May 2006).
Home Delivery :
There are about 750 Argos stores in UK and the Republic