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Approaches to Management and Organizational Behaviour: Pizza Hut and Mcdonald’s

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Approaches to Management and Organizational Behaviour: Pizza Hut and Mcdonald’s
205KM Management and Organizational Behaviour

Report 1

Title: Approaches to Management and Organizational Behaviour:
Pizza Hut and McDonald’s (Fill in the Name of Company A) (Fill in the Name of Company B)

Student Name: HSU Ka Syn Syrus Student ID: 51878875 Tutorial Group: 2

Table of Contents Page Num 1. Objectives | 9 | 2. Business Background | 9 | 3. Organization Structure and Design 3.1 Organization Structure of Company A3.2 Organization Structure of Company B3.3 Compare the Similarities and Differences of Organization Structure between Company A & B | 10101214 | 4. Approaches to Management & Organizational Behaviour | 15 | 4.1 Motivation | 15 | 4.2 Leadership | 16 | 4.3 Human Resource Management | 18 | 4.4 Culture & Diversity | 20 | 4.5 Information Technology | 22 | 4.6 Communication | 22 | 5. Conclusion | 23 | 6. References | 24 | 1.
Objective

The purpose of this report is to find out the differences in the organization structures and approaches in management and organizational behaviour of two local restaurants, Pizza Hut Hong Kong and McDonalds Hong Kong.
Besides, the report is to find out the information of the restaurants through identifying and analyzing the following: motivation, leadership, human resource management, culture and diversity, information technology, communication.

2. Business Background

Business background of Pizza Hut:
Pizza Hut, Inc. is an American restaurant chain and international franchise that offers different styles of pizza along with side dishes. Pizza Hut is a subsidiary of Yum! Brands, Inc., the world's largest restaurant company. According to the corporate website, there are more than 11,600 store locations in 94 other countries and territories around the world. About their history, the legacy of Pizza Hut


References: About.com (2012) Orientation and Training of New Employees [online] available from <http://humanresources.about.com/od/orientation/Orientation_and_Training_of_New_Employees.htm> [accessed 26 Mar 2012] McDonald’s corporation Hong Kong (2012) McDonald’s info [online] available from < http://www.mcdonalds.com.hk/english/about/ > [accessed 19 Mar 2012] McDonald’s corporation Hong Kong (2012) Search jobs [online] available from <http://dimension.jobsdb.com/career/Default.asp?PID=2&AC=McDonald&EC=001&GC=&LID=1&HKB185898989439011> [accessed 22 Mar 2012] McDonald’s corporation Hong Kong (2012) Benefits [online] available from <http://www.mcdonalds.com.hk/english/about/career/benefit.htm> [accessed 22 Mar 2012] McDonald’s corporation Hong Kong (2012) Donald McDonalds House [online] available from <http://www.mcdonalds.com.hk/english/rmhc/> [accessed 28 Mar 2012] McDonald’s corporation USA (2012) McDonald’s mission and values [online] available from <http://www.aboutmcdonalds.com/mcd/our_company/mission_and_values.html> [accessed 28 Mar 2012] McDonald’s corporation USA (2012) McDonald’s corporate Careers [online] available from <http://www.aboutmcdonalds.com/mcd/corporate_careers/career_resource_center/my_career_center.html> [accessed 19 Mar 2012] Pizza Hut Hong Kong (2012) About Us [online] available from <http://www.pizzahut.com.hk/en/aboutus.html> [accessed 19 Mar 2012] The official board (2012) McDonalds organizational chart [online] available from <http://www.theofficialboard.com/org-chart/mcdonald-s-europe> [accessed 28 Mar 2012] Wikipedia (2012) Pizza Hut [online] available from <http://en.wikipedia.org/wiki/Pizza_Hut> [accessed 19 Mar 2012] Wikipedia (2012) Organizational culture [online] available from <http://en.wikipedia.org/wiki/Organizational_culture >[accessed 27 Mar 2012] Wikipedia (2012) Supervisor [online] available from <http://en.wikipedia.org/wiki/Supervisor> [accessed 28 Mar 2012] Wikipedia (2012) Operations Management [online] available from <http://en.wikipedia.org/wiki/Operations_manager> [accessed 28 Mar 2012] Wikipedia (2012) Chief executive officer [online] available from <http://en.wikipedia.org/wiki/Chief_executive_officer> [accessed 28 Mar 2012] Wikipedia (2012) Business marketing [online] available from <http://en.wikipedia.org/wiki/Business_marketing> [accessed 28 Mar 2012] Wikipedia (2012) Human Resources Management [online] available from <http://en.wikipedia.org/wiki/Human_Resources_Management> [accessed 28 Mar 2012] Wikipedia (2012) Purchasing [online] available from <http://en.wikipedia.org/wiki/Purchasing> [accessed 28 Mar 2012] Yahoo knowledge (2012) organizational chart [online] available from <http://hk.knowledge.yahoo.com/question/question?qid=7007021303957> [accessed 28 Mar 2012]
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