Apple’s marketing relationship building with the target customers
1. Introduction
With the intensified competition and the rapid development of information technology, firms are facing unprecedented both opportunities and challenges in marketing. Marketing is a social platform to provide chances for individuals and groups to obtain what they need and want through exchanging various products with others (Kotler, 1974).In the contemporary society, people can not live without marketing with others which is much more important to firms. This report tends to evaluate how Apple-one of the most innovative and creative companies builds marketing relationships with its target customers through brand building. What is more, this report attaches much importance to customer profile which reveals some basic information about customers. This report is organized as follows. The first section is the introduction. The second part shows how Apple’s customer profile affects its brand building to have a closer marketing relationship with customers. The third one illustrates how Apple builds its brand and gradually builds the marketing relationship with customers through branding and customer profiles. From this part, it will be clearly clarified how Apple’s brand has amazing magic to attract so many fans. The last section is the conclusion.
2. Evaluation about customer profile of Apple
According to Barron 's Marketing Dictionary, customer profile is the description of a customer group based on various demographic and psychographic characteristic. Apple collects customer profile through customers’ downloads in the app store. And these downloads are limited to Apple-buyers who have credentials. From these credentials, Apple can trace customers’ information thus finishing its profiles collecting. From Apple’s customer profile, it can be found that:
Most Apple-users are young with professions and students take great part in the using of Apple products.
A recent survey in 2008 based on the profile of iPhone users showed that most of the
With the intensified competition and the rapid development of information technology, firms are facing unprecedented both opportunities and challenges in marketing. Marketing is a social platform to provide chances for individuals and groups to obtain what they need and want through exchanging various products with others (Kotler, 1974).In the contemporary society, people can not live without marketing with others which is much more important to firms. This report tends to evaluate how Apple-one of the most innovative and creative companies builds marketing relationships with its target customers through brand building. What is more, this report attaches much importance to customer profile which reveals some basic information about customers. This report is organized as follows. The first section is the introduction. The second part shows how Apple’s customer profile affects its brand building to have a closer marketing relationship with customers. The third one illustrates how Apple builds its brand and gradually builds the marketing relationship with customers through branding and customer profiles. From this part, it will be clearly clarified how Apple’s brand has amazing magic to attract so many fans. The last section is the conclusion.
2. Evaluation about customer profile of Apple
According to Barron 's Marketing Dictionary, customer profile is the description of a customer group based on various demographic and psychographic characteristic. Apple collects customer profile through customers’ downloads in the app store. And these downloads are limited to Apple-buyers who have credentials. From these credentials, Apple can trace customers’ information thus finishing its profiles collecting. From Apple’s customer profile, it can be found that:
Most Apple-users are young with professions and students take great part in the using of Apple products.
A recent survey in 2008 based on the profile of iPhone users showed that most of the