Preview

Anatomy of a merger

Powerful Essays
Open Document
Open Document
9734 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Anatomy of a merger
Anatomy of a merger: behavior of organizational factors and processes throughout the pre- duringpost-stages (part 1)
Steven H. Appelbaum
Concordia University, Montreal, Quebec, Canada
Joy Gandell
Concordia University, Montreal, Quebec, Canada
Harry Yortis
Hydro-Quebec, Montreal, Quebec, Canada
Shay Proper
Montreal Stock Exchange, Montreal, Quebec, Canada
Francois Jobin
Kruger, Inc., Trois-Rivie
Âres, Quebec, Canada
Keywords

Mergers and acquisitions,
Organizational behaviour, Process efficiency, Managers

Abstract

The multiple organizational factors impacting on a merger as well as those processes being impacted on throughout the merger process will be examined. First, the issue of constant and lucid communication and its importance throughout the merger and acquisition (M&A) process will be addressed. Second, an examination of the current corporate culture and its effects on employees when two companies merge is analyzed, while illuminating the realities of the new culture. An exploration of change in general is examined, as well as the reaction of employees (resistance) to these changes. Next, the article addresses the critical issue of stress, which is an M&A outcome within the new and uncertain environment. The article concludes with the process of managing and strategy throughout the phases.
Furthermore, the five major sections
(communications, corporate culture, change, stress, and managing/strategy) are sub-divided into three sub-sections: pre-merger; during the merger; postmerger.

Management Decision
38/9 [2000] 649±661
# MCB University Press
[ISSN 0025-1747]

Introduction
Since the late 1980s, the total number of mergers and acquisitions (M&As) has far surpassed the number that occurred throughout the 1960s. Whereas the M&As throughout the 1960s were mainly due to unions between conglomerates, the 1980s and
1990s has witnessed an increase in M&As between firms of different sizes and



References: (The) Advisory Board Company (1997), ``Changing organizational culture within a hospital ' ', Baker, H.G. (1985), ``The unwritten contract: job perceptions ' ', Personnel Journal, July, pp Balmer, J.M.T. and Dinnie, K., (1999), ``Corporate identity and corporate communications ' ', Barney, J.B. (1997), Gaining and Sustaining Competitive Advantage, Addison-Wesley, Berry, J.W. (1983), ``Acculturation: a comparative analysis of alternative forms ' ', in Samuda, R.J. Berry, J.W. (1984), ``Cultural relations in plural societies: alternatives to segregation and their Burke, R. (1987), ``Managing the human side of mergers and acquisitions ' ', Business Bridges, W.M. (1991), Managing Transitions: Making the Most of Change, Addison-Wesley, British Institute of Management (1986), ``The management of acquisitions and mergers ' ', Cartwright, S. and Cooper, C.L. (1993a), ``The psychological impact of merger and Cartwright, S. and Cooper, C.L. (1993b), ``The role of culture compatibility in successful Daniel, T.A. (1999), ``Between trapezes: the human side of making mergers and acquisitions (1989), ``Acquisitions make employees worry: companies ease the pain through effective Denison, D.R. (1996), ``What is the difference between organizational culture and DeVoge, S. and Shiraki, J. (2000), ``People factors: the missing link in merger success ' ', DeVoge, S. and Spreier, S. (1999), ``The soft realities of mergers ' ', Across The Board, Ernst & Young (1994), Mergers and Acquisitions, John Wiley & Sons, New York, NY, pp Fralicx, R.D. and Bolster, C.J. (1997), ``Commentary preventing culture shock: Guzzo, R.A., Noonan, K.A. and Elron, E. (1994), ``Expatriate managers and the psychological Hatch, M.J. (1993), ``The dynamics of organizational culture ' ', Academy of Hovers, J. (1971), Expansion through Acquisition, Business Books, London. Hunt, J. (1988), ``Managing the successful acquisition: a people question ' ', London Kelly, J.F. (1989), ``Talk eased merge stress for Great American employees ' ', Personnel Kitching, J. (1967), ``Why do mergers miscarry ' ', Harvard Business Review, November/ Kubler-Ross, E. (1969), On Death and Dying, Macmillan, London. Lake, D.J. (1997), ``Frameworks for human resource professionals participating in

You May Also Find These Documents Helpful

  • Powerful Essays

    An analysis of the case reveals that the merger and acquisition greatly impacts organizational performance and organizational culture. Our analysis covers the effects of mergers and acquisition on an organizational performance, success factors in M&A as well as organizational culture change and resistance that take place in a merger and acquisition.…

    • 2202 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    Given scenario portrays mergers formed of two midsized companies where employees are finding difficult to accept the changes. Out of all stages in this process, pre merger stage is the most important. In order for the merger to be successful, the chief executive officer and human resource departments must work on a plan of…

    • 999 Words
    • 3 Pages
    Better Essays
  • Powerful Essays

    There are many benefits to a merger between firms. These include: exploiting economies of scale, diversification and of course increasing shareholder wealth. The reason for mergers are predominantly monetary. These benefits can either be competitive or anti-competitive, when a collusion is anti competitive a governing body should intervene. Anti competitive behaviour would reduce the level of competition within a market, this could lead to exploitation of consumers and workers. It would increase the inefficiencies within a market.…

    • 1242 Words
    • 5 Pages
    Powerful Essays
  • Better Essays

    Bushwaker Case

    • 1093 Words
    • 5 Pages

    The main goal of this research is to find out if the acquisition is the source of uncertainty for employees. Many mergers tend to create anxiety, pressure, uncertainty, which increases their intension to leave the company.…

    • 1093 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Vertical Mergers

    • 660 Words
    • 3 Pages

    Mergers and Joint VenturesSharod L. Edwards, Derrick Hubbard, Oriel Frederick, Michael Thompson, Charles Barker, and Valerie Carpenter…

    • 660 Words
    • 3 Pages
    Good Essays
  • Better Essays

    The goals of mergers range from reducing the number of competitors, to access of new products (Belcourt et al., p 330). Statistics show that 80% of new product developments fail (Howells, 2011), partly due to challenges and conflicts with human resources functions. Mergers and acquisitions are the fastest way to enter new markets. “It is estimated that 1/3 of all mergers fail due to faulty integration of diverse operations and cultures,” (Chhinzer, 2013). Therefore, the success of a merger or acquisition lies in the ability to guide, motivate, retain, and effectively use employees, and rarely has anything to do with financials. Mergers and acquisitions cause insecurity, lower levels of satisfaction at work, less affective commitment, and a loss of trust in the firm (Belcourt et al., p 329-330). In one study, it was found that declines in job satisfaction resulted in costs to the employer of approximately $17,000 per employee (Fairfield-Sonn et al., 2002). The loss of productivity stems from employees being afraid to make a mistake, resentment in the merger, and dealing with rumours about the merger (Belcourt et al., p 330).…

    • 5441 Words
    • 22 Pages
    Better Essays
  • Satisfactory Essays

    Expansion and Merger

    • 434 Words
    • 2 Pages

    4. Analyze how the different forces will come together to create a convergence between the…

    • 434 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    The corporate organization streamline its support and share services when combined in increase efficiencies, increase profit, avoid duplication of effort and cost.…

    • 651 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    Horizontal Mergers

    • 907 Words
    • 4 Pages

    Mergers occur when one business firm buys or acquires another business firm (the acquired firm) and the combined firm maintains the identity of the acquiring firm. Business firms merge for a variety of reasons, both financial and non-financial. There are a number of types of mergers. Horizontal and non-horizontal are just two of many types.…

    • 907 Words
    • 4 Pages
    Better Essays
  • Powerful Essays

    Merging two companies is a delicate procedure, requiring compromise and patience. Each company has built a certain culture over its existence, and each one believes that their…

    • 1750 Words
    • 7 Pages
    Powerful Essays
  • Best Essays

    When companies are acquired or merged, people almost immediately start to focus on the differences in the companies. They also begin to pay attention to who are the winners and who are the losers. It is typical in an acquisition for the acquiring company to see itself as the winner, and the acquired company as the loser. The controlling company wants to impose changes and view those in the acquired company as highly resistant to change. It is clear that most mergers and acquisitions are primarily based on strategic, financial, or other objectives. However, ignoring a potential mismatch of people and cultures can lead to strategic and financial failure. In most mergers, serious consideration should be given to cultural and leadership style differences.…

    • 3233 Words
    • 13 Pages
    Best Essays
  • Good Essays

    Merger

    • 1286 Words
    • 6 Pages

    Topics Covered |Class |Title |Concepts |Tools | |11. | |Components of Demand |Moving Average | | |Forecasting |What/when to forecast |Exponential Smoothing | | | |Time Series | | |12. |Inventory |Brian’s Dilemma…

    • 1286 Words
    • 6 Pages
    Good Essays
  • Satisfactory Essays

    merger& acquistion

    • 303 Words
    • 2 Pages

    Nextel communications Inc was established in 1987 its first name was Fleet Cell and changed to Nextel communication Inc in 1993. Nextel communication basically provided a wireless service to its customer .it was a publically traded company and its share were traded under the ticker name of Nextel on NASDAQ.…

    • 303 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    A MERGER has a great deal in common with a marriage. In both cases, each side needs to be clear-eyed about the other’s strengths and weaknesses, to find areas where the partners can work together and other areas where they could each use some personal space. As in a marriage there is always a discussion about whether a name change will occur, and couples may fight about whether to keep or toss one person’s beloved orange sofa. Merging companies too often botch their strategizing about which people to retain in the combined organization. They wait too long to start the analysis, they fail to offer appealing incentives to the people they want, and — just like a couple starting out together — they do not communicate effectively. We are not going to be this couple. This is why I am here today. We are going to communicate.…

    • 891 Words
    • 4 Pages
    Good Essays
  • Best Essays

    Today, the United States is in the midst of a merger wave. The number of mergers and acquisitions reported has increased dramatically as a direct result of the past financial crisis and economic downturn. During the period, the Federal Trade Commission along with the Justice Department has blocked a great number of potential mergers and acquisitions, helping save consumers “millions of dollars that they would otherwise have paid in higher prices.” (Vachris 223) Thus, to recognize and challenge anticompetitive mergers and acquisitions is such a difficult task that needs us to have a good understanding of the antitrust laws.…

    • 2228 Words
    • 9 Pages
    Best Essays