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Analyzing Casino-Money Handling Process

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Analyzing Casino-Money Handling Process
The Buffalo News Team | Analyzing Casino Money-Handling Processes | MGO630: Mini-case #2 |

Ashley BeckerZachary BradoColin CaseySamantha ChmuraArvind Thinagarajan 2/2/2012 |

1. The Drop process
Drop team leader, security and accounting people deliver the buckets to hard count room [30 min/cart]
Security officer and slot drop team leader obtain slot cabinet keys from casino cashier’s cage
[15 min]
Slot drop leader removes the drop bucket from slot machine cabinet [10 min/slot machine]
Tag with proper slot machine number is placed on top of the coins
A cart is filled with buckets from 20 different slot machines
Buckets are securely locked in the hard count room to await start of the hard count process
Drop team leader, security and accounting people deliver the buckets to hard count room [30 min/cart]
Security officer and slot drop team leader obtain slot cabinet keys from casino cashier’s cage
[15 min]
Slot drop leader removes the drop bucket from slot machine cabinet [10 min/slot machine]
Tag with proper slot machine number is placed on top of the coins
A cart is filled with buckets from 20 different slot machines
Buckets are securely locked in the hard count room to await start of the hard count process

How long does it take to empty 300 silver dollar slot machines? i. Retrieve keys - 15 minutes ii. Retrieve drop bucket * 10 minutes/machine * Therefore, 3000 minutes for 300 machines iii. Deliver and secure bucket * 30 minutes/cart * 20 buckets/cart * 15 carts will hold 300 buckets * Therefore, 450 minutes to deliver and secure 15 carts or 300 buckets.
Adding [i], [ii] & [iii],
Time taken to empty 300 silver dollar slot machines = (15 + 3000 + 450) minutes = 3465 minutes
How long does it take to empty 300 silver dollar slot machines? iv. Retrieve keys - 15 minutes v. Retrieve drop bucket * 10 minutes/machine * Therefore, 3000 minutes for

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