Preview

Analysis Of Sobeys

Good Essays
Open Document
Open Document
1632 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Analysis Of Sobeys
GROUP INDUSTRIAL REPORT
ANALYSIS OF SOBEYS

Group Members:
Deng Yushi (Nate)
Huang Xinyi (Cindy)
Kang Yiyue (Demi)
Cai Gaosong (Coulson)
Grewal Jasnoor Kaur

Section 8
Instructor: Carrie Barr

Business Writing 5N81
Date: 2015/8/20

Introduction
Sobeys Inc. is the second largest food retailer in Canada having approximately 1500 stores in 10 provinces (Sobeys. August 16th, 2015). It is the wholly owned subsidiary of The Empire Company Limited having its headquarters in Stellar ton, Nova Scotia. We analyze Sobeys in five segments including the industry information, the characteristics of Sobeys, the products and services of Sobeys, the financial information and the current philosophy and marketing strategies to conclude why Sobeys is so
…show more content…
Growing from single meat delivery business to the huge and complex corporate focusing on food, Sobeys experienced many essential events to be stronger.
John W. Sobeys, the founder of Sobeys Inc. started a meat delivery business in 1907. In 1924, Sobeys expanded into full grocery business and was incorporated as Sobeys Stores Limited in 1946, followed by the opening of first modern Sobeys supermarket in Atlantic Canada in 1947. This was the major turning point in the history of Sobeys. Further continuing with the expansions, in 1998 it became a national company and acquired The Oshawa Group. Celebrating its 100th anniversary in 2007, Sobeys entered British Columbia by acquiring Thrifty Foods. Sobeys Inc. today is a $23.5 million company with 1500 stores.
At present Sobeys Inc. owns the following subsidiaries:
1. Safeway Canada: Supermarket chains in Western Canada.
2. FreshCo: Fresher & Cheaper, Canadian discount
…show more content…
They want to change the relationship Canadians have with food. Sobeys will start a movement, where food becomes more important, and people become more cognizant, of what they put on their dinner plates. (Jon, S. 2015). That is no doubt what Sobeys should do is insist on “better food for all”. This is one of their marketing strategies as well. Based on quality food and service, they franchised retail locations in more than 800 communities across every province in Canada (Empire. 2014). This strategy allows them to divide a large piece of cake in Canadian grocery market. Moreover, they have their own customers’ loyalty strategies, that is, Air Mails Reward Program. In Atlantic Canada and Quebec, Sobeys currently has a partnership with the Air Miles program. One reward mile is earned per $20 spent. Points may be redeemed for a variety of items including Sobeys gift certificate (Air Miles, 2015). According to the principle eight of Discovering Keys to Success, that is, “Consider Nonmonetary Incentives in the Form of Recognition and Appreciation” (Kotler, P. & Lee, N. 2008). First, the slogan statement of Sobeys Inc. states “Better Food for All”. Secondly, the corporate focuses on building relationships by satisfying the needs of “Fresh Food” for the health conscious customers. Finally, Sobeys has various “Customer Loyalty Programs” like “Air Miles” with

You May Also Find These Documents Helpful

  • Better Essays

    Kudler Fine Foods is a food store that prides them-selves on delivering quality goods and wines to their customers. The store has three locations throughout the San Diego area to better accommodate the customers availability and experience. According to the accounting records, in 2003 the company had over a $600,000 loss. Even though this is the year that the third store was opened, it is still detrimental to a company. A well planned marketing system can increase profits year round and make a great impression on its customers (Gordon, 2006). Kudler Foods has a descent marketing system right now but it could always be better.…

    • 1140 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    Kudler Fine Foods has had great success in the past and present with its mission and sales. Since its first upscale store opened in 1998, Kathy Kudler (Founder) has expanded and opened stores in two other locations. So, to further expand its operation, Kudler has decided to express interest in designing Kudler Fine Foods Frequent Shopper Program. This shopper program should increase revenue. With this being revolutionized, Kudler’s new initiative is tracking purchase behavior at the individual customer level and providing high value incentives through a partnership with a loyalty points program. The customer purchase behavior patters will help Kudler refine its processes and offerings to best satisfy their valued customers. Price is not the primary differentiating factor for Kudler consumers; these consumers are focused on quality and finding specialized items. Therefore, rather than providing everyday discounts to the customers for their purchase frequency like lower end markets, Kudler has partnered with a loyalty points program to provide customers with points which can be redeemed for high end gift items, airline first-class upgrades, or other specialty foods (Apollo Group, Inc., 2007).…

    • 1160 Words
    • 5 Pages
    Powerful Essays
  • Better Essays

    Kudler Fine Foods is the brain child of Kathy Kudler. She envisioned a one stop gourmet food store and has grown to three locations to date. She continues to maintain direct control over large bulk purchase order items, stringent customer service policies, and hiring. The following is a discussion of how the organization competes in the marketplace and the strengths and weaknesses of the firm as indicated by the marketing surveys completed by their customers. There will also be discussion of the market structure which best applies to the organization and how that structure positively and negatively affects the firm, how the effectiveness of the competitive strategies in the market structure affect the organization’s long-term profitability, and what competitive strategies recommendations may be made.…

    • 1028 Words
    • 4 Pages
    Better Essays
  • Powerful Essays

    Bsa 375 Kudler Fine Foods

    • 2993 Words
    • 12 Pages

    With the advent of the Frequent Shopper (Loyalty Points) program, Kudler fine Foods is intending to assist its customers by providing them with the products and services that they desire most. Kudler (2007) intends to accomplish this by tracking individual customer purchasing decisions and patterns (Sales & Marketing: Sales Plan 2007, para. 1). With this program, Kudler intends to satisfy their customers’ needs and desires and in the process, increase their revenue.…

    • 2993 Words
    • 12 Pages
    Powerful Essays
  • Good Essays

    With the success of many companies who offer rewards in exchange for customer business, Kudler Fine Foods is also seeking to develop a frequent shopper program that will track customer purchases in exchange for loyalty points which will be redeemable to customers for gift items, specialty foods and other products or services from local businesses. By tracking purchasing behavior at the individual customer level, and providing high value incentives through a partnership with a loyalty points program, this frequent shopper program will potentially increase interest as well as revenue in Kudler Fine Foods’ products and services.…

    • 717 Words
    • 3 Pages
    Good Essays
  • Good Essays

    In 1998, Kudler Fine Foods specialty food store opened its doors and has continued to grow ever since. Within five years, Kudler opened two more stores and business could not be better. To compete with the competition, Kudler Fine Foods realized the benefit of implementing a frequent shopper reward program. The frequent shopper rewards program will keep its members updated on store promotions, sales, and events. Members of this program will also receive special offers and discounts to use at their store. The frequent shopper program focuses on rewarding returning customers by their spending habits and frequency of their purchases. Kudler partnered with a points program to provide their loyal customers with points that can be later redeemed for higher quality items that Kudler has to offer. With this program there are a number of possible issues that must be taken into consideration; legality, security, and ethical concerns.…

    • 865 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Greek Cosmobob

    • 2189 Words
    • 9 Pages

    Cosmo Panetta, a 74 year old immigrant from Greece, living in Niagara Falls, Ontario, Canada with his wife and two sons. After working odd jobs for ten years, Mr. Panetta used personal savings and a loan from a family member to purchase a variety store. He always dreamed of starting a family business. Panetta eventually sold the variety store and purchased, renovated, and renamed a drive-thru restaurant. A second location was added shortly thereafter. Both sons skipped college to help Panetta run the restaurants. Sales were good and customers returned for the good food and good price. Mr. Panetta’s brainchild food item, The Cosmobob, was praised by patrons of both locations, so he began preparing for mass-market introduction and development.…

    • 2189 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    Kudler Market Structure

    • 1203 Words
    • 5 Pages

    By use of the intranet website of the company there was tools and resources available to make an accurate picture of the company. Thus allow identification of the company’s strengths and weaknesses. The strengths of the company allows the company to sustain itself in the marketplace. However the company’s weaknesses imposes threats to the company to remain a leader in its current region. The company is an oligopoly market structure, because there are only a handful of similar stores that offer same products and services in its area. If the company imposes the recommendations, the company will be able to take a substantial lead in the market, and also began an adventure to become nationally known and become a profitable franchised…

    • 1203 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Smith Consulting

    • 1033 Words
    • 5 Pages

    Smith Consulting has been retained in order to develop a functional and effective Frequent Shopper program for Kudler Fine Foods. Kudler Fine Foods has decided that it is in its best interest to implement this type of new marketing plan in order to build customer loyalty. The program will allow the shoppers at Kudler Fine Foods to earn points based on the purchases they make. These points will allow consumers to earn high end rewards. Kudler Fine Foods has specified to Smith Consulting that the desired program must be easy for the customers to understand and participate in. The reward points must be set as a reasonable limit for both the merchant and the consumer and available for redemption of items that are considered "high-end." Smith Consulting will also be responsible for constant evaluation of the program in its early stages in order to determine what type of reception the program is receiving from the customers of Kudler Fine Foods.…

    • 1033 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    gms200

    • 603 Words
    • 3 Pages

    1) The HBC has been a influential company for as long as Canada has existed. It began as a fur trading company and has transformed itself into a huge retail corporation that supplies a variety of goods. One of the three tactics, which HBC used to modernize their organization was through diversification. Although, this ended up being unsuccessful. They invested in new business such as; Designer Depot, Style Depot and acquired retailers like K-mart Canada. This was done to represent their company in a more fashionable manner. In addition, HBC also used the HBC reward program and online shopping experience, which involves the differentiation technique. This strategy separates HBC from their competitors and helps them obtain competitive advantage allowing them to appear unique. The last approach, which HBC used, was divestiture, which helped advance the growth of the organization, as well as the current business operations. They did this by vending the company’s assets and natural resources that weren’t considered valuable helping them to focus on the business’s prime motives.…

    • 603 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Hrm 310 Week 3

    • 871 Words
    • 4 Pages

    Kudler’s next enterprise is following purchase behavior of individual customers and encouraging large incentives with a loyalty points program (University of Phoenix, 2011). Tracking this information will allow Kudler to better assist its customers and offer products and deals that are best matched to its customer’s needs. Being a specialty store, the Kudler customer is most concerned with the quality of the product and its uniqueness and availability in the local market. To match the tastes of its customers, Kudler’s loyalty program offers its customers with rewards such as high end gift items, airline first-class upgrades, or other specialty foods (University of Phoenix, 2011). In order to adapt to this new incentive program, the sales department at Kudler is going to need change. The sales department must add another program to the repertoire of sales at Kudler Fine Foods. Pushing the loyalty program needs to integrate itself into the everyday sales message. In order for the program to become successful and achieve its goal of increasing revenue, the sales department needs to be on board with the changes. There is a need for increased training surrounding the loyalty program and its benefits and offers. A bonus program for employees that garner…

    • 871 Words
    • 4 Pages
    Good Essays
  • Good Essays

    North West Case

    • 804 Words
    • 4 Pages

    Currently, North West employed a “push” strategy in which category managers at North West’s Winnipeg headquarters analyzed trends, placed orders and allocated products to stores. Typically, category managers worked with store managers to review the previous year’s lineup, orders and actual sales. Using historical averages and the next year’s forecast growth rate, category managers estimated demand for products at a company level. Category managers met frequently with suppliers to review the product lineup for the upcoming year, which often differed from year to year. The shift towards localization promised to tap into the local knowledge that resided with store managers, allowing them to better tailor product quantities to preferences in their communities. Under localization, product assortment decisions, which had been previously made at the category manager’s level at Winnipeg headquarters, would become the responsibility of North West’s 147 store managers.…

    • 804 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Bsa 385 Week 4 Paper

    • 1214 Words
    • 5 Pages

    The scope of this document is to outline the process and procedures take to ensure the Kudler Fine Foods is in the best position to maintain the Frequent Shopper Rewards program that Smith consulting has put into place. The following document is a tool for Kudler Fine Foods to use to make sure that there is a checks and balances system in place as they move toward expanding the Rewards program and growing their customer base. To complete this task Smith Consulting has compiled a list of criteria to follow based on the technical architecture document.…

    • 1214 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    loblaws report

    • 500 Words
    • 2 Pages

    Loblaw’s Annual Report introduces a concept that the organization operates solely on servicing customers as well as its employees. The “we are here to serve you” concept is a recurring theme throughout the whole report. This theme is introduced by informing the reader of the company’s mission statement and internal goals and carries those important points throughout the whole report. It encourages customers to stay loyal to the brand as well as promoting careers within the company. This is a positive theme for a company in the food industry because in today’s market it isn’t just about the products, the service is equally as important.…

    • 500 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    In an effort to preserve fuel and energy and due to the slowing economy, Effective…

    • 1800 Words
    • 8 Pages
    Powerful Essays