An Investigation Into Effectiveness of Performance Appraisal Tools

Topics: Human resource management, Performance appraisal, 360-degree feedback Pages: 42 (11352 words) Published: February 2, 2011
AN INVESTIGATION INTO THE EFFECTIVENESS OF PERFORMANCE APPRAISAL TOOLS USED ON EMPLOYEE PERFORMANCE:

(A CASE OF KENYA ANTI CORRUPTION COMMISSION)

BY:

RESEARCH PROPOSAL SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR AWARD OF A DEGREE OF BACHELOR OF BUSINESS AND OFFICE MANAGEMENT OF JOMO KENYATTA UNIVERSITY OF AGRICULUTURE AND TECHNOLOGY

MAY 2008

DECLARATION

This research proposal is my original work and has not been presented in any university or learning institution to the best of my knowledge for degree or any other award.

Sign: …………………………………Date: …………………………….

onfirm that this research proposal was written and presented for examination by the candidate under my supervision.

Sign: …………………………………Date: ………………………………….
Research Supervisor

ABSTRACT
The main objective of this study will be to assess the methods used in performance appraisal within the Kenya Anti-Corruption Commission. Specifically, the study will focus on issues in performance appraisal methods used, their effect on employee performance and effectiveness to the organisation. Towards the attainment of this, a sample of forty (40) employees will be interviewed. The opinions by interviewees will form the fundamental basis towards the study’s generalizations. Data will be collected using self-completion questionnaires designed both in structured and unstructured formats. Ultimately, to assist the researcher in generating appropriate generalizations, data analysis will be performed with use of descriptive statistics.

ABBREVIATIONS

KACCKenya Anti-Corruption Commission

ACECAKenya Anti-corruption and Economic Crimes Act

PA Performance Appraisal

REPPSResearch, Education, Policy and Preventive Services

LSDLegal Services Directorate

MBOManagement by Objectives

TQMTotal Quality Management

EMSElectronic Monitoring System

PASPerformance Appraisal Systems

OPERATIONAL DEFINITION OF TERMS

Performance Appraisal Methods:
Balance between an employee’s individual interests and the organizational interests.

Employee Performance:
Situation where the employees’ work interests are hardly met by the work organization’s arrangements.

Performance Appraisal Process:
Managerial process of allocating duties or role to individual employees and divisions within an organization.

Work Environment:
The overall organizational settings designed to facilitate key operations towards goal-attainment.

Employee Rewarding:
Appreciation of employees’ contributions through either monetary or non-monetary arrangements.

TABLE OF CONTENTS
TITLE PAGE ……………………………………………………………………..1 DECLARATION …………………………………………………………………II ABSTRACT……………………………………………………………………….III ABBREVIATIONS.………………………………………………….……………IV OERATIONAL DEFINATION OF TERMS……………………………….……V TABLE OF CONTENTS …………………………………………………………VI CHAPTER ONE ………………………………………………………1 1.0 INTRODUCTION………………………………..…………….…..1 1.1 Chapter Overview ………………………….….…………………………1 1.2 Background ………………………………..…………………….……….1 1.2.1 Institutions Background ……………………………….……….3 1.3 Statement of the problem ……………………………………….………..4 1.4 Objectives of the Study ………………………………………….……….7 1.5 Research Questions …………………………………………………..…..8 1.6 Importance of the Study …………………………………………….……8 1.7 Scope of the Study …………………………………………………..……9 1.8 Limitation of the Study …………………………………………………...9 CHAPTER TWO

2. RESEARCH METHODOLOGY ………………….……...….….10 1. Chapter Overview …………………………………………………..….....10 2. Theories of Performance appraisal ………………………………..….…...10 3. Performance Appraisal System …………………………………………..11 2.3.1 Employee Attitude …………………………………………..….…..12 4. Effects of Performance appraisal on Employee Attitude …………..….…13 1. Effects if particular performance appraisal techniques...….…..15 2. Performance appraisal Techniques ……………………..….….18...

References: Armstrong M. (2001). Human Resource Management Practice. Eighth Edition Kogan Page Limited, London
B
Craig, S. E., Beatty, R. W., & Baird, L. S. (1986). Creating a performance management system. Training and Development Journal, April: 38-42; May: 74-79.
Einstein, W. O., & LeMere-Labonte, J. (1989). Performance appraisal: Sam Advanced Management Journal, 54 (2): 26-30.
Farr J (1980), James L Farr, Winston & Creamer (1997). Performance Appraisal Performance Rating.
Gabris, G.T. K. Mitchell (1988). The impact of merit raise scores on employee attitude: Personnel Management, The Mathew Effect of Performance Appraisal.
G.A. Cole J. B. (2002). 5th Edition Management Principles And Practice Simplified.
G.A. Cole (1997). Personnel Management Sixth Edition.
Kenya Anti-Corruption Commission (2006-2009). Kenya Anti-Corruption Commission Strategic Plan
Leibler S, et al (1972)
Monga, M. L. (1983). Management of Performance Appraisal. Bombay: Himalaya Publishing House.
Oberg, W. (1972). Make performance appraisal relevant. Harvard Business Review, January-February 1972: 61-67.
Patten, T. H., Jr. (1982). A Manager 's Guide to Performance Appraisal. London: Free Press.
Rao, T. V. (1985). Performance Appraisal Theory and Practice. New Delhi: Vikas Publishing House.
Ms. Taylor, KB Tracy, MK Denard, JK Harrison, (1995). Due process appraisal.
M Beer - Organ Dyn, 1981 - Performance appraisal: dilemmas and possibilities.
D McGregor - J Nurs Adm, (1975). An uneasy look at performance appraisal.
C. O. Longenecker, DA Gioia, (1995). Managerial Reality: Balancing Technique, Practice Behind the Mask: The Politics of Employee Appraisal
Meyer, H.H (1995)
Grote R.C (1996). The Complete Guide to Performance Appraisal
Milkovich, G.T AK Wigdor (1991)
Bretz, R.D GT Milkovich, W Read . (1992). The Current State of Performance Appraisal Research and Practice The Current State Of Performance Appraisal
Carroll, S
C. J., & Young, D. M. (1979). Appraisals of ‘People’ Resources.In ASPA Handbook of Personnel and Industrial Relations Washington D. C.: The Bureau of National Affairs.
Landy, D. Sigall, H. (1974). Task Evaluation as a Function of the Performer’s Physical Attractiveness, Journal of Personality and Social, The Second Edition . New York: The Free Press.
Carter McNamara, (1997-2008). Basics of Conducting Employee Performance Appraisals. Adapted from the Field Guide to Leadership and Supervision.
Klimoski, R L Inks (1990). Organizational Behavior and Human Decision Processes,
1990 Abstract:
Wayne, S. J KM Kacmar (1991). The effects of impression management on the performance appraisal process, Organizational Behavior and Human Decision Processes,
Findley, H.M W.F Giles, KW Mossholder - J Appl Psychol (2000)
T Cox, SM Nkomo (1986). Differential Performance Appraisal Criteria: A Field Study of Black and White Managers, Group & Organization Management,
E Kay, HH Meyer (1965)
B ownley (1993). Performance Appraisal And The Emergence Of Management Journal of Management Studies, - Blackwell Synergy Journal of Management Studies 30:2 March 1993 0022-2380
J.S Bowman (1994)
G.H Dobbins, RL Cardy, SJ Platz-Vieno (1998). Performance Appraisal: Maintaining System Effectiveness. Public Personnel Management, Journal of Management, 1990.
A. Pooyan, BJ Eberhardt (1989). Correlates of performance appraisal satisfaction among supervisory and nonsupervisory employees - Journal of Business Research.
Harris, M.M De Smith, D Champagne - (1995). A Field Study Of Performance Appraisal Based Ratings, Personnel Psychology, Borman Wc. The current state of performance appraisal
Martin, D.C K.M Bartol (1998)
philosophies
G.E Roberts (2003)
C.B Shrader, L Taylor, DR Dalton (1984) Strategic Planning and Organizational Performance: A Critical Appraisal, Journal of Management.
P Rothaus, Rb Morton, Pg Hanson (1965) Performance Appraisal And Psychological Distance. Performance Appraisal And Psychological Approach.
D.J Campbell, KM Campbell (1998). Merit pay, performance appraisal, and individual motivation: An analysis and alternative- Human Resource Management.
R.S Schuler, SE Jackson (1999). Linking Competitive Strategies with Human Resource Management Practices - Strategic Human Resource Management.
H Schuler, JL Farr, Mike (J. Mike) Smith (1993). Personnel selection and assessment
Attitudes About Performance Appraisal
D. Antonioni (1994). The Effects of Feedback Accountability on Upward Appraisal Ratings.
B.E Becker, MA Huselid (2001). The HR Scorecard: Linking People, Strategy, and Performance, Sixth Edition.
G.R Ferris, TA Judge (1991). Personnel/Human Resources Management: A Political Influence Perspective. Journal of Management Home page MM Harris Rater Motivation in the Performance Appraisal Context: A Theoretical Framework Journal of Management.
T.A Judge, CJ Thoresen, JE Bono, GK Patton (2001). The job satisfaction-job performance relationship: a qualitative and quantitative review. Meta-Analysis. Employee Performance Appraisal; Job Satisfaction; Motivation.
Continue Reading

Please join StudyMode to read the full document

You May Also Find These Documents Helpful

  • Performance Appraisals Essay
  • Exploring the Effectiveness of Performance Appraisal Research Paper
  • performance appraisal process Essay
  • Performance Appraisal Essay
  • Effectiveness of Performance Appraisal Essay
  • Effectiveness of Performance Appraisal in IT Companies Essay
  • Effectiveness of Performance Appraisal System Essay
  • Performance Appraisal Tool Essay

Become a StudyMode Member

Sign Up - It's Free