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An Internship Report on Performance Appraisal of Sjibl

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An Internship Report on Performance Appraisal of Sjibl
CHAPTER 1
INTRODUCTION

1.1. INTRODUCTION

Bangladesh is a developing country. Today, the banking system plays a very vital role in economic development of our country.
Shahjalal Islami Bank Ltd. is a financial institution that operates with the objective to implement and materialize the economic and financial principles of Islam in the banking area.

The report will illustrate a basic reflection about the Shahjalal Islami Bank Ltd. The report will present the overall scenario of Shahjalal Islami Bank Ltd. The report will cover the information of the bank, present condition of the bank in private banking sector, market share, and various products schemes of SJBL, interest rate of the bank etc. The report will also include various activities done under general banking operation.

The activities of dispatch, the procedures of account opening, procedures of inland remittance, received and payment of cash, dealings with customers and provide better customer services and others are explained in these report.

1.2. RATIONALE OF THE REPORT

This report based on an internship program. SJIBL arranges internship program to gather practical knowledge about banking activities followed by SJIBL for university students as universities conducted with different organization after the completion of theoretical courses of program of Bachelor of Business Administration (BBA). Each intern must carry out a specific project which is assigned by the SJIBL. Consequently a report based on the projects is to be submitted to the authority of the SJIBL. I have selected Shahjalal Islami Bank Ltd for my internship and since then I have started my realistic orientation program in General Banking, Foreign Exchange & Investment Department of SJIBL.

1.3. OBJECTIVE OF THE REPORT

The main objective of the report is fulfilling the practical requirements of the BBA program. In these report I have attempted to give an overview of Shahjalal Islami Bank Ltd. in general.

 To know the banking


Bibliography:  Lovelock C. & Wirtz J. (2004) Service Marketing, People, Technology, Strategy. 5th edition. Pearson Education Pvt. Ltd. Singapore.  Malhotra K.N. (2007-2008) Marketing Research, An Applied Orientation. 4th edition. Prentice-Hall India Pvt.Ltd.New Delhi.  Schiff man G.L. & Kanuk L.L. (2004) Consumer Behavior. 8th edition. Prentice-Hall India Pvt. Ltd. New Delhi. ANNUAL REPORTS • Annual reports of SJIBL (2007,2008,2009)
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