An Evaluation Of Knowledge Management

Topics: Knowledge management / Pages: 73 (13510 words) / Published: Feb 3rd, 2015
Journal of Knowledge Management
An evaluation of knowledge management tools: Part 1 – managing knowledge resources
Peter Massingham

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Peter Massingham , (2014),"An evaluation of knowledge management tools: Part 1 – managing knowledge resources",
Journal of Knowledge Management, Vol. 18 Iss 6 pp. 1075 - 1100
Permanent link to this document: http://dx.doi.org/10.1108/JKM-11-2013-0449 Downloaded on: 22 January 2015, At: 18:50 (PT)
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References: Andreeva, T. and Kianto, A. (2012), “Does knowledge management really matter? Linking knowledge management practices, competitiveness, and economic performance,” Journal of Knowledge Andriessen, D. (2004), Making Sense of Intellectual Capital, Elsevier Butterworth-Heinemann, Burlington, MA. Boisot, M. (2002), “The creation and sharing of knowledge”, in Choo, C.W. and Bontis, N. (Eds), The Strategic Management of Intellectual Capital and Organizational Knowledge, Oxford University Press, Carroll, J.S., Rudolph, J.W. and Hatakenaka, S. (2005), “Learning from organizational experience”, in Easterby-Smith, M Coulson-Thomas, C.J. (1996), “BPR and the learning organisation”, The Learning Organization, Vol. 3 No De Bono, E. (1985), Six Thinking Hats: An Essential Approach to Business Management, Little, Brown, & Company, New York, NY, available at: www.debonothinkingsystems.com/tools/6hats.htm Easterby-Smith, M. and Lyles, M.A. (2005), “Watersheds of organizational learning and knowledge management”, in Easterby-Smith, M Flood, R.L. (2010), The relationship of “system thinking’ to action research“, Systemic Practice and Action Research, Vol Gelb, M. (1998), How to Think Like Leonardo Da Vinci: Seven Steps to Genius Everyday, Thorsons, London. Grant, R. (1996), “Toward a knowledge-based theory of the firm”, Strategic Management Journal, Vol Grant, R.M. (2013), Contemporary Strategy Analysis: Text and Cases, 8th ed., Malden, Blackwell Publishers, West Sussex. Kaplan, R.S. and Norton, D.P. (2006), Alignment: Using the Balanced Scorecard to Create Corporate Strategies, Harvard Business School Press, MA. Leonard, D.A. and Sensiper, S. (1998), “The role of tacit knowledge in group innovation”, California Management Review, Vol Bontis, N. (Eds), Strategic Management of Intellectual Capital and Organizational Knowledge (2002), Oxford University Press, New York, NY. Lepak, D. and Snell, S. (1999), “The human resource architecture: toward a theory of human capital allocation and development”, The Academy of Management Review, Vol Massingham, P. (2010), “Knowledge risk management: a framework”, Journal of Knowledge Management, Vol Massingham, P. (2013), “The relationship between contextual factors, psychological contract, and change outcomes”, Strategic Change: Briefings in Entrepreneurial Finance, May Special Edition, Massingham, P. (2014a), “Knowledge accounts”, Long Range Planning. Massingham, P. (2014b), “An evaluation of knowledge management tools Part 1: managing knowledge resources”, Journal of Knowledge Management, Vol Massingham, P. and Diment, K. (2009), “Organizational commitment, knowledge management interventions, and learning organization capacity”, The Learning Organization, Vol Massingham, P. and Massingham, R. (2014), “Does knowledge management produce practical outcomes?”, Journal of Knowledge Management, Vol Mentzas, G., Apostolou, D., Abecker, A. and Young, R. (2003), Knowledge Asset Management: Beyond the Process-Centred and Product-Centred Approaches, Springer, London. Nonaka, I. and Takeuchi, H. (1995), The Knowledge-Creating Company How Japanese Companies Create the Dynamics of Innovation, Oxford University Press, New York, NY. Polanyi, M. (1967), The Tacit Dimension, Routledge & K. Paul, London. Probst, G., Raub, S. and Romhardt, K. (2002), Managing Knowledge: Building Blocks for Success, Wiley, Chichester. Ray, T. and Clegg, S. (2005), “Tacit knowing, communication and power: lessons from Japan?”, in Little, S Senge, P.M. (1990), The Fifth Discipline: The Art and Practice of the Learning Organization, Random House, London. Senge, P. and Scharmer, O. (2001), “Community action research: learning as a community of practitioners, consultants, and researchers”, in Reason, P Shah, H., Eardley, A. and Wood-Harper, T. (2007), “ALTAR: achieving learning through action research”, European Journal of Information Systems, Vol has completed an Australian Research Council project with the Australian Department of Defence (2008-2013)

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