Amanco Case
Amanco Sustainability Report 2001
Amanco Sustainability Report 2001
The Amanco Group is a leading company in Latin America in the production and marketing of solutions for fluid transportation (Tubosistemas, or pipe systems) and systems for light-weight construction (Construsistemas, or construction systems).
Net Sales by Region 2001
Net Sales by Business Division 2001
Construsistemas 16% Other* 11%
Mexico and Central America 41%
Mercosur 31%
Andean Region 28%
Tubosistemas 73%
*(Includes Tubosistemas and Construsistemas Panama)
Contents
PERFORMANCE Economic Dimension Message from Julio Moura, President and CEO, GrupoNueva Message from Roberto Salas, COO, AMANCO About our Business Vision and Values Governance Framework Integrated management systems: The tool for sustainable development in Amanco Significant changes in Amanco 2001 Certifications and Management Systems Memberships Voluntary initiatives Compliance with the law Incident and complaints Stakeholder relations About this report 12 13 14 15 15 15 15 16 17 Human Resources and Corporate Social Responsibility Human Resources Our People Employment Policies Compensation Social Security The Workplace Training Internal communications Corporate social responsibility in Amanco Community development projects Health, Safety and Environment Greening the supply chain Our Health and Safety Performance Our Environmental Performance Eco-efficiency PVC and the environment Construsistemas Environmental Performance Summary of Commitments for Next Reporting Period Explanatory Notes KPMG verifier’s report 47 48 51 44 23 23 24 26 27 27 27 29 30 31 31 34 35 36 37 38 42 5 7 9 11 Processes and Technology Product Creation Process New products, services and commercial initiatives 22 22 22 3 Customer Management Brand management Customer Satisfaction Customer Relationship Management and e-business 21 19 20 20 20
Tubosistemas Environmental Performance 39
AMANCO Sustainability Report 2001
Amanco Sustainability Report 2001
The Amanco Group is a leading company in Latin America in the production and marketing of solutions for fluid transportation (Tubosistemas, or pipe systems) and systems for light-weight construction (Construsistemas, or construction systems).
Net Sales by Region 2001
Net Sales by Business Division 2001
Construsistemas 16% Other* 11%
Mexico and Central America 41%
Mercosur 31%
Andean Region 28%
Tubosistemas 73%
*(Includes Tubosistemas and Construsistemas Panama)
Contents
PERFORMANCE Economic Dimension Message from Julio Moura, President and CEO, GrupoNueva Message from Roberto Salas, COO, AMANCO About our Business Vision and Values Governance Framework Integrated management systems: The tool for sustainable development in Amanco Significant changes in Amanco 2001 Certifications and Management Systems Memberships Voluntary initiatives Compliance with the law Incident and complaints Stakeholder relations About this report 12 13 14 15 15 15 15 16 17 Human Resources and Corporate Social Responsibility Human Resources Our People Employment Policies Compensation Social Security The Workplace Training Internal communications Corporate social responsibility in Amanco Community development projects Health, Safety and Environment Greening the supply chain Our Health and Safety Performance Our Environmental Performance Eco-efficiency PVC and the environment Construsistemas Environmental Performance Summary of Commitments for Next Reporting Period Explanatory Notes KPMG verifier’s report 47 48 51 44 23 23 24 26 27 27 27 29 30 31 31 34 35 36 37 38 42 5 7 9 11 Processes and Technology Product Creation Process New products, services and commercial initiatives 22 22 22 3 Customer Management Brand management Customer Satisfaction Customer Relationship Management and e-business 21 19 20 20 20
Tubosistemas Environmental Performance 39
AMANCO Sustainability Report 2001