Al Ruskin
CASE STUDY
AL RUSKIN
PRESENTED BY (GROUP 2)
TOULICK
KEBBA
VIJAY
CHANTHY
Synopsis
Al Ruskin, a Harvard Business School graduate who passed out 3 years earlier, drops in one Sunday afternoon to see one of his professors.
He works for Amalgamated Industries for the last 3 years, albeit in various positions and departments.
He is currently working in the Market Research Division for the company.
He is here to discuss with his professor about his job and the situations and issues that he is facing at his workplace with his supervisors and the top management ….
The divisional hierarchy
Before we go further, we need to look at the divisional hierarchy
Vice President
of the department where Al Ruskin works.
Division
Manager
The Market Research Division is broken down into four different sections. Each section has around 6 people who report to one section chief who in turn report to a couple of
Assistant Managers
assistant managers in the division.
The assistant managers report to a manager in the division who Section Chief
Section Chief
in turn report to the Vice President.
Section
Section
Section
Section
The Problem ….
Al is not satisfied with what is happening around him ….
He is NOT HAPPY with the fact that the supervisors behave more like analysts than as managers. He is NOT HAPPY with the fact that the supervisors don’t include the analysts while taking important decisions on the work done by the analysts.
He is NOT HAPPY with the fact that higher management doesn’t trust the work done by the analysts and in turn tries to redo the work already done, hence wasting valuable time. This further dissatisfies the analysts in that they are not being able to gain the confidence of the higher management.
He is NOT HAPPY with the fact that important decisions regarding him were taken without even consulting him or taking him into confidence.
He is NOT HAPPY with the fact that there is too much unnecessary work pressure at the workplace.
He is NOT HAPPY with the
AL RUSKIN
PRESENTED BY (GROUP 2)
TOULICK
KEBBA
VIJAY
CHANTHY
Synopsis
Al Ruskin, a Harvard Business School graduate who passed out 3 years earlier, drops in one Sunday afternoon to see one of his professors.
He works for Amalgamated Industries for the last 3 years, albeit in various positions and departments.
He is currently working in the Market Research Division for the company.
He is here to discuss with his professor about his job and the situations and issues that he is facing at his workplace with his supervisors and the top management ….
The divisional hierarchy
Before we go further, we need to look at the divisional hierarchy
Vice President
of the department where Al Ruskin works.
Division
Manager
The Market Research Division is broken down into four different sections. Each section has around 6 people who report to one section chief who in turn report to a couple of
Assistant Managers
assistant managers in the division.
The assistant managers report to a manager in the division who Section Chief
Section Chief
in turn report to the Vice President.
Section
Section
Section
Section
The Problem ….
Al is not satisfied with what is happening around him ….
He is NOT HAPPY with the fact that the supervisors behave more like analysts than as managers. He is NOT HAPPY with the fact that the supervisors don’t include the analysts while taking important decisions on the work done by the analysts.
He is NOT HAPPY with the fact that higher management doesn’t trust the work done by the analysts and in turn tries to redo the work already done, hence wasting valuable time. This further dissatisfies the analysts in that they are not being able to gain the confidence of the higher management.
He is NOT HAPPY with the fact that important decisions regarding him were taken without even consulting him or taking him into confidence.
He is NOT HAPPY with the fact that there is too much unnecessary work pressure at the workplace.
He is NOT HAPPY with the