1.1 BACKGROUND OF THE STUDY
It is obvious that everything that is sustainable would have to go through advancement. In science and technology, the desire for improvement is a constant subject which triggers advancements. These are visible in every ramification, and the airline industry is not an exemption. Airline Reservation Systems (ARS) used to be standalone systems. Each airline had its own system, disconnected from other airlines or ticket agents, and usable only by a designated number of airline employees. Travel agents in the 1970s pushed for access to the airline’s systems. Today, air travel information is linked, stored, and retrieved by a network of Computer Reservations Systems (CRS), accessible by multiple airlines and travel agents through the internet. The global distribution system (GDS) makes for an even larger web of airline information, not only merging buying and selling of tickets for multiple airlines, but also making the systems accessible to consumers directly from everywhere. GDS portals and gateways on the Web allow consumers to purchase tickets directly, select seats, and even book hotels and rental cars. (Winston, Clifford 1995) 1.2 OBJECTIVES OF THE STUDY
The purpose of this project work is
To show the origin, development and current trends in airline reservation system •
To highlight the relevance and importance of a real-time system for Airline Reservation Systems (ARS). •
To show how airline reservation system gives the passenger a chance to view available seat and choose seats of their choice before booking.
1.3 SCOPE OF THE STUDY
This project work is restricted to Airline Reservation Systems (ARS), ie booking of airline, seat reservations, flight fares, flight schedules and also to improve on the initial system.
1.4 RESEARCH METHODOLOGY
Research methodology is the method of collection of data and information as a research tool. There are two main methods of data collection. They are Primary and Secondary Data Collection Methods. (Atabong, T. A., 2009) Primary Data Collection Method
This includes information and data from existing documents such as journals, articles, periodicals, etc. They are fixed and sometimes outdated or generally updated periodically at intervals. Secondary Data Collection Method
This type of data collection is more specific. It involves gathering information on the current status of the problem in discussion. It includes oral/personal interviews, observation and use of questionnaires to collect and gather information and data on a particular subject. The information and data gathered are usually up-to-date and precise. The methodologies employed in this research, were drawn from both secondary and primary data collection methods these involve articles and periodicals collected from Internet and observation and personal interview. Visits were made to some air travel agencies and personal interviews were conducted with top management staff of these agencies. Agencies visited include, Aero Contractors, benin airport and TarilaTravels Nigeria Limited.
1.5 SIGNIFICANCE OF STUDY
This research work will be beneficial to all those who make use of Airline Reservation Systems (ARS), flight operators, air traveling operators, travel agents and airline agencies. In addition, it will assist all those in computer-related disciplines who may want to appreciate the system and also those doing research on similar topic.
In the early days of American commercial aviation, passengers were relatively few, and each airline's routes and fares were tightly regulated by the Civil Astronautics Board. David Wardel, (1987), publish a journal “ Airline Reservation System Overview” said that computer reservation is an extremely powerful and valuable distribution as market tool for airline owners. These were published in a volume entitled The Official Airline Guide, from which...
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