1) The problems Air Canada hopes Maintenix will solve are inabilities to interact with one another or with finance and inventory system. Another problem to be solved is the usage of several different legacy software packages installed over the last 15 years. Having said that, another problem to be solved is the high costs and wasted time of its engineers and money, which could have been used on maintaining its planes and being more productive.
2) Maintenix improves operational efficiency and decision-making by providing a system platform that is organized and time-efficient that is accessible through the Web, regardless of the location. Maintenix will provide a system that will make them more time efficient by reducing repetitive tasks, and easy tracking of the parts that they request, as opposed to chasing missing or lost parts. Maintenix can also easily supply data to Air Canada’s existing enterprise resource planning, as it easily links up with its PeopleSoft finance and human resource applications. They also are effective when it comes to wireless deployment as parts and equipment requested is always on the move. Having said that, all of Maintenix’s various modules are located in one place. This prevents disorganized systems and losing parts and equipment.
3) Some examples of the decisions supported by the Maintenix system are the six modules are maintenance engineering, line maintenance, materials management, heavy maintenance, shop maintenance, and finance. The first example is when Air Canada chose to fully implement the maintenance engineering, line maintenance, and materials management modules. This is because the airlines choose to only partially implement these modules because a separate contractor that maintains the airline handles those tasks. The maintenance engineering module which is the foundation of the Maintenix system is used to establish the configuration hierarchy, rules and maintenance