There were eight main employees that interactive with Tina, her mother and father in the sentinel event. We will be looking at each of their roles in the order that Tina and her parents interacted with them:
Katie Jessup is the registrar that admitted Tina to the hospital. She asked the standard questions, made copies of the insurance information and recorded it all into the computer system for admission and billing. As she was trained she did not ask any questions that were not on the standard questionnaire form that all patients fill out.
Greta Doppke is the pre-op nurse who took Tina and her mother back to prepare for her surgery. Greta completed her nursing pre-op
References: Analysis of key components. In (2012). Nightingale Memorial Hospital Blakely , T Doppke, G. (2012, September 14). [Personal Interview]. Pre-O.P. Nurser Sentinel event interview Fry, R Jessup, K. (2012, September 14). Registrar [Personal Interview]. Sentinel event interview. Johnson, K. (2012, September 14). [Personal Interview]. Discharge Nurse Sentinel event interview. Liu-Dilaarno, A. (2012, September 14). C.N.O. [Personal Interview]. Sentinel event interview. Methods of quality improvement In (2005). Patient Safty - Quality Improvement Duke University Medical Department. Retrieved from http://patientsafetyed.duhs.duke.edu/module_a/methods/methods.html Munoz, C Peters, J. (2012, September 14). [Personal Interview]. Recovery Nurse Sentinel event interview. Sentinel event report. In (2012). Nightingale Memorial Hospital Sentinel event action plan – oig guidelines