Affecting Change
University of Phoenix
Organizational Leadership
LDR 531
Doreen Gounaris
February 23, 2009
Affecting Change A company is only as strong as the foundation it is built upon. The strength of that foundation, in all businesses, is formed by the people who elect to work for the organization. In the case of Smith & Falmouth Online, the company needs to reinforce its foundation. Collectively, team D has come up with recommendations for S&F Online focusing on restructuring the business, making management more effective leaders, and how the size and structure of the S&F Online division can affect the overall organization. As we determine the best way to restructure S&F Online to create a unified team, our goal is to address six key elements that managers need to concentrate on when redesigning an organizational structure. These building blocks of the organization are: work specialization, departmentalization, chain of command, span of control, centralization and decentralization and formalization (Robbins & Judge, 2007). However, we realize that when new forces come into an organization the results are not always easy or pleasant for those involved in the process, as some will not come out of the procedure unscathed.
Recommendations for Restructure First, work specialization is already in place as each manager and team members have his or her duties assigned to them and so far, the coordination between the teams has already yielded good results. However, the Chief Operating Officer (COO) is new so he or she must reach out to connect with all the managers in place to establish a good relationship, promote efficiency and create better communication in ways that will successfully develop the S&F Online division. Once this is done, then we must look at departmentalization. S&F Online already has this element well coordinated as each department knows its own functions and completes them without
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