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Introduction

"Workforce planning is about having the right talent with the right skills, at the right time and cost, to support the organization’s strategy. Workforce planning is a strategic response to changes in workforce demographics, business models and economic conditions – and in today’s environment, it’s more important than ever.” - Watson Wyatt
Telecom’s industry is evolving at breakneck speed and the demands of the customer are forcing organization to make sweeping changes within the industry. The telecommunications industry history has left many companies with rigid and highly complex structures. Human Resource Planning will help to make sure that the organization has employees with the skills and competencies required for the business needs to be competitive. A Human Resource planning works hand in hand with all the business function and with the business plan to determine the skills needed to achieve the business’s goals. It will also help the business to be prepared for staff turnover, recruitment, and strategic hiring.
The telecommunications business is heavily focused on extensive capital investment, in which the company has to invest capital as a key factor for the development and expansion of their network and should have a highly skilled management, competencies and the next generation skills which are the drivers in speeding up the expansion and sustainability of the businesses (Guislain & Qiang, 2006).
Human Resource Planning must be aligned with the corporate strategy and objectives. And this can be done by starting the process by needs analysis of the current conditions and future goals of your company. While performing these assessments regularly we as HR should look at a lot of factors like:
1. The company’s strategy and objectives?
2. Are the strategy are for expansion and to stay competitive?
3. Will there be new products launched?

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