accounting research topics

Topics: Bank, Money order, Money Pages: 7 (2092 words) Published: November 12, 2013
This industrial attachment exercise is an essential part of the course structure of the department of management studies, University for Development Studies. During this period, student acquire additional practical experience to complement the academic knowledge, they are exposed to various experience in the world of works. This serves as a good training and preparatory grounds for students in their future careers. The attachment helps student to develop good attitude to work. Learn more skills and get exposed more to team work.

EXECUTIVE SUMMARY

Ghana Commercial Bank Ltd. started in 1953 as the Bank of the Gold Coast to provide banking services to the emerging nation for socio-economic development. The Bank was to provide special attention to Ghanaian traders, business people and farmers who could not elicit support from the expatriate banks. In 1957, when Ghana attained independence, Bank of Ghana was established as the Central Bank while the Bank of the Gold Coast was renamed Ghana Commercial Bank to focus solely on commercial banking services. Since then GCB branches have been opened across the length and breadth of the nation tapping the potential of the 10 regions that make Ghana. The Bank had been wholly government owned until 1996 when under the economic recovery programme when part of the government ownership was divested. Today government ownership stands at 21.36% while institutional and individual holdings add up to 78.64%. From the one branch of the 1950s, GCB now has over 150 branches and 11 agencies throughout the country. GCB abounds in high quality human resource, which stands at 2,101 as at the end of 2009. This is remarkable when one considers that the Bank started with a staff of 27. Currently there are professionals of various disciplines who work in tandem to achieve the objectives of the Bank. The growth of the Bank has been synonymous with its customer base. During the first five years of the Bank's operations, our customers were mainly small Ghanaian traders (now termed SMEs) and other nationals who were expected to maintain credit balance accounts because the Bank was then not adequately capitalized. From the small trader as customer, GCB now has a customer profile that ranges from salaried workers through small and medium scale entrepreneurs to large trading concerns, quasi-governmental institutions and corporate customers. GCB provides a wide range of products and services for the benefit of its customers. From the traditional products of the Current/Savings Accounts, GCB now offers specialized products and services including Link2Home for Ghanaians resident abroad, doorstep cash collection, loans and overdrafts. There are also investments products like treasury bills as well as fixed and call deposits. These are cut to suit the individual needs of customers. In addition, GCB has taken advantage of an enhanced information technology system, to introduce Internet Banking (Commernet Plus), Royal Banking, Smart Pay (Fee Payments or Payments Order), Kudi Nkosuo, GCB Inland Express Money Transfer, International Money Remittance Payments, GCB Kidistar Account and MasterCard. All these have been done to increase profits and enhance shareholder value. Today we can boast of being the widest networked Bank in Ghana.

THE STRUCTURE OF THE BRANCH

.VISION AND MISSION

To be the established leader in banking, satisfying the expectations of customers and shareholders, providing a full range of cost efficient and high quality services through the optimization of information technology and efficient branch network. For the achievement of this mission, the Bank is committed to: •The provision of first class customer service.

Focusing on our core business/competencies-commercial banking. •Constant improvements in the use of information technology. •Ensuring that staff are well motivated and have a conducive work...
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