UNIVERSITI TUNKU ABDUL RAHMAN
FACULTY OF ACCOUNTANCY AND MANAGEMENT
ACADEMIC YEAR 2012/2013
BACHELOR OF ACCOUNTING (HONS)
UKAI 2063 ACOUNTING INFORMATION SYSTEMS II
Case 1: Universiti Tunku Abdul Rahman
Situation: The university is considering a new system that will speed up the registration process. As part of the systems development team, you are asked to develop a plan for fact-finding. (Adapted from Shelley & Cashman 2010, Chp 04 Apply Your Knowledge,Elmwood College, p181)
List all the possible techniques that you might use.
Describe an advantage for each technique.
Adv of Interview
get opinion from the users
Able to view/observe non verbal language by the users. It wil be important source of info.
Adv of document review (refer all the filing and documents)
easier to explain the system
dividing up different subsystems in the software helps for error checking •
if in report u wil know what is the info in purchase order.
Adv of questionnaier
gather volume info easily
compute the data to do analysis
save time and cost (take sampling from the actual document –reports or transaction or resits)
able to get support from technical how they actually solve the problem •
able to get latest news from the IT industry
Suppose the development budget is tight. How might that affect the fact-finding process? •
Mayb hav to go to document review, observation, questionaire •
Most expensive techniques have to evaluate by looking at the user site. It will be interview where users have to use time to entertain you
Facing a tight budget, the college would not want to use JAD techniques, which can be quite expensive. Interviews also are expensive, because the interviewer must spend considerable time preparing, conducting, and documenting the interview. A questionnaire or survey of students, advisors, and registration staff might be an efficient, low-budget way of obtaining valuable input. Also, you might obtain a lot of information simply by reviewing registration documentation and observing the registration process.
What are five important questions to use during fact-finding? •
Regardless of the actual techniques you employ during your fact-finding at Elmwood College, you must ask yourself who, what, when, where, and how. The answers to these questions will provide an accurate picture of the current system and the user requirements for a proposed systems development project
Case 2: Personal Trainer, Inc.
Personal Trainer, Inc., owns and operates fitness centers in a dozen Midwestern cities. The centers have done well, and the company is planning an international expansion by opening a new “supercenter” in the Toronto area. Personal Trainer’s president, Cassia Umi, hired an IT consultant, Susan Park to help develop an information system for the new facility. During the project, Susan will work closely with Gary Lewis, who will manage the new operations.
During requirements modeling for the new system, Susan Park met with fitness center managers at several Personal Tariner locations. She conducted a series of interviews, reviewed company records, observed business operations, analyzed the BumbleBee accounting software, and studied a sample of sales and billing transactions. Susan’s objective was to develop a list of system requirements for the proposed system.
A typical center has 300-500 members, with two membership levels: full and limited. Full members have access to all activities. Limited members are restricted to activities they have selected, but they can participate in other activities by paying a usage fee. All members have charge privileges. Charges for merchandise and services are recorded on a charge slip, which is signed by the member. At the end of each day, cash sales and charges are entered into the BumbleBee accounting...
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