ACC/542 Week 1

Topics: Inventory, Customer service, Service level Pages: 3 (954 words) Published: February 24, 2014

Technological Integration for Progress

Technological Integration for Progress
Kudler Fine Foods (“The Company') has experienced impressive growth over the past few years and it has become apparent that a custom software package that integrates real time inventory with real time financial data. Associates, CPAs , at The Company's request, have evaluated several aspects of the The Company, including but not limited to financial statements, inventory management systems and interdepartmental communication needs, to determine the main focuses of the new customized software. In addition to a more efficient software package, The Company will need to evaluate their current hardware to ensure that a software upgrade will be compatible with the existing systems. Needs versus Limitations

In order to align more closely with The Company's desire to continually maintain a customer service level of 95% , according to the Kudler Fine Foods (2013) website, The Company will need to redesign ordering and tracking of inventories. Under the current system, there are several limitations that could be made more efficient with minimal training and changes to processing. Additionally, by reducing limitations to fully satisfy The Company's needs there is the potential to increase customer satisfaction to 97% within the first year of implementation. When The Company operated with only one location, the current method of ordering to inventory par levels was sufficient, but at the business grew the method did not change. The current system does not effectively met The Company's need to pay the best price with the optimal level of inventory for all locations. While management is required to verify quantities and pricing between locations, this can be a time consuming and costly practice. Creating a customized software package that generates a single order to each vendor will allow inventory and pricing optimization. This system should also have the capability to...

References: Kudler Fine Foods. (2013). Operations: supply chain overview. Retrieved from
O 'Brien, J.A., & Marakas, G.M. (2008). Management information systems (8th ed.). Retrieved
from The University of Phoenix eBook Collection database.
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