Abusive Supervision and Family Undermining as Displaced Aggression

In whatever form it takes, aggression, whether physically harmful or solely painful to the ego, is a significant factor of life (Geen, 1991). Recent events have made managers aware that the workplace is not immune to violence and aggression (Denenberg & Braverman, 1999). While sensational events such as shootings immediately come to mind (Grunwald, 1997; "Rampage Brings Death," 1998), the unheralded verbal and passive forms of aggression, such as yelling, bullying, and humiliation can also be extremely damaging (Chappell & DiMartino, 1998; Keashly, 1998). Studies have suggested that violence occurs in 20% of workplaces (Romano, 1994). Yet, according to a study of university employees over a 6-month period, almost twice that many workplaces are the site of more subtle, nonphysical forms of aggression such as verbally harassing behavior or thoughtless, negative acts (Bjorkqvist, Osterman, & Hjelt-Back, 1994).

This study adds to a small but growing stream of research that focuses on nonphysical forms of workplace mistreatment (Neuman & Baron, 1997), in this case, abusive supervision. Abusive supervision is defined as "subordinates ' perceptions of the extent to which their supervisors engage in the sustained display of hostile verbal and nonverbal behaviors, excluding physical contact" (Tepper, 2000, p.178). Examples of abusive supervision include a supervisor telling a subordinate that his or her thoughts or feelings are stupid, or putting the subordinate down in front of others. Abusive supervision has been investigated as an antecedent to negative subordinate workplace outcomes (Hoobler, Tepper, & Duffy, 2000; Tepper, 2000), and from a personality perspective (Ashforth, 1994). Early evidence points to abused subordinates experiencing greater psychological distress and job and life dissatisfaction, and more frequent intentions to quit their jobs, as compared to nonabused colleagues (Ashforth, 1997; Keashly, Trott, & MacLean, 1994).

In this study, we attempt to

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