European and Mediterranean Conference on Information Systems 2009 (EMCIS2009) July 13-14 2009, Crowne Plaza Hotel, Izmir
EVALUATION OF STRATEGIC INFORMATION SYSTEMS
PLANNING (SISP) TECHNIQUES: DRIVER PERSPECTIVE
Abdullah Basahel, Researcher, Brunel Business School, Brunel University, UK Abdullah.email@example.com
Zahir Irani, Information Systems Evaluation and Integration Group (ISEing), Brunel Business School, Brunel University, UK
Strategic Information Systems Planning (SISP) literature reviews with a focus on the global dimension are considered in this research. The paper counters the evaluation of SISP techniques through information system (IS) strategic drivers. These techniques can be vital contributors in the IS strategy (ISS) designing process. Therefore, categorisation of the techniques of ISS planning will be developed. Keeping in mind the global dimension, the planning team needs to identify how it can cluster an organization’s ISS drivers. This may be achieved by analysing the drivers that can have an effect on IS for the organization, which may support categorisation of drivers against techniques being classified to understand which are needed to fit specific drivers. The contribution of this research is the taxonomy of SISP techniques, with a case study for X international airlines. This classification can benefit evaluation of the ISS planning processes to support decision-makers through the planning process.
KEYWORDS: SISP, IS strategic drivers, IS strategic techniques, airlines case study.
The organization looks to obtain the maximum benefit from its resources and reduce the risk as much as possible. It attempts to use all of its resources efficiently, effectively, and competitively. In so doing, there appears be a need to link all of the resources in a way that allows these to be controlled, creatively, flexibly, and educationally. From this point of view, there is also a need to determine the significant processes within the entire organization. The processes are not only important, but they also share activities to be completed beyond the business unit. At the same time, these processes are not just routine, but sometimes also creative. Therefore, it is necessary to consider these processes in the planning stage by analysing them and considering the role of IS\IT in supporting these processes’ integration (Robson, 1997; Tallon, 2007). The importance of the techniques of strategic planning in the role of IS\IT is increasing. These techniques may help to build the business model of the organization (Robson, 1997), which would support managers by simulating a situation or providing the problem’s solution in many ways, such as decreasing the cost of experimentation to lower than it is in real life; simulating time in seconds as opposed to real-life, which may require years; changing the variables of the model in the experiment, easier than changing them in real life; and finally, using the models to deal with uncertainty, by including “what-if” roles or risk calculations (Turban et al., 2005).
Many headings can be used to categorise techniques that could support strategic planning, as suggested by Robson (1997). These are techniques that follow the model of planning or the decisionmaking process; their nature of attention, such as opportunities; their identifying origin; their perspective view; and current business problems. Another possibility in grouping these techniques is meeting the goal of efficiency, effectiveness, competitiveness, business alignment, or impaction on business. The techniques can also be grouped according to awareness, opportunity, or positioning framework, as in Earl (1996). Generally, all of these techniques are grouped according to a judgment
A. Basahel and Z. Irani
EVALUATION OF STRATEGIC INFORMATION SYSTEMS PLANNING (SISP) TECHNIQUES: DRIVER PERSPECTIVE
European and Mediterranean Conference on...
References: Ariyachandra, T. and Frolick, M. (2008) Critical success factors in business performance management
– striving for success
Avison, D and Fitzgerald, G. (2003) Information System Development: Methodologies, Techniques
Benson, R.; Bugnitz, T. and Walton, W. (2004) From business strategy to IT action: right
decisions for a better bottom line
Brumec, J. and Vrcek, N. (2002) Strategic planning of information systems (SPIS)-a survey of
Burn, J. (1991) Stages of Growth in Strategic Information Systems Planning (SISP). IEEE.
Ciborra, C. and associates (2000) from control to drift: the dynamics of corporate
Earl M.J. (1996) Information Management: The Organizational Dimension. New York: Oxford
Ezingeard, J., McFadzean, E. and Birchal, D. (2007) Mastering the art of corroboration a conceptual
analysis of information assurance and corporate strategy alignment
Galliers, L. and Leidner, D. (2003) Strategic information management challenges and
strategies in managing information systems
Hartono, E.; Lederer, A.; Sethi, V. and Zhuang, Y. (2003) key predictors of the implementation of
strategic information systems plans
Huang, C. and Hu, Q. (2007) Achieving IT-Business strategic alignment via enterprise-wide
implementation of Balanced Scorecards
Laudon, K and Laudon, J. (2004) Management Information Systems: Managing The Digital Firm.
Luftman, J (2000) Assessing business – IT alignment maturity. Communications of AIS, vol. 4, issue
Magdaleno, A.; Cappelli, C.; Baiao, F.; Santoro, F. and Araujo, R. (2008) Towards collaboration
maturity in business processes: An exploratory study in oil production processes
Miles, M.B. and Huberman, A.M. (1994) qualitative data analysis: An expanded sourcebook, SAGE
Newkirk, H; Lederer, A; and Srinivasan, C (2003) strategic information systems planning: too little
Pant, S and HSU, C (1999) An integrated framework for strategic information systems planning and
Robson, W. (1997) Strategic management & information systems. Second edition. England: Person
Saunders, M, Lewis, P and Thrnhill, A. (2003) Research Method For Business Students. Third edition.
Shore, B. (2006) enterprise in: across the globally disbursed service organization. Communication of
the ACM, Vol
Tallon, P. (2007) A process-oriented perspective on the alignment of information technology and
Turban, E. Mcleam, E. and Wetherbe, J. (1997) Information Technology for Management: Making
Connections for Strategic Advantage
European and Mediterranean Conference on Information Systems 2009 (EMCIS2009)
Weill, P. and Ross, J. (2004) IT governance: How top performers manage IT decision rights for
Wheelen, T. and Hunger, J. (2002) strategic management and business policy. Eighth edition. Prentice
Hall: New Jersey.
Willcocks, L., Feeny, D. and Islei, G. (1997) Mnaging IT as a strategic resource. The McGraw-Hill
Yin, R. (2003) Case study research: design and methods. Third edition, UK: Sage Publication Ltd.
Please join StudyMode to read the full document