After thoroughly examining my case study of a 45 year old woman whose 21 year old daughter was murdered there are effective measures that can be taken to prevent her from losing her job. This lady is experiencing a traumatic emergency crisis. My goal as a professional helper is to provide temporary, but immediate relief. This will enable the client to return to her daily functioning with minimal damage. The ABC model of crisis intervention is a method for conducting very brief mental health interviews with clients whose functioning level has decreased following a psychosocial stress. The ABC of crisis intervention is achieving contact; boiling the problem down to basics; and coping. The fact that this woman has two other daughters and a job to focus on makes it difficult. Also, she is stressed because her husband is not communicating with her right now so she does not know his feelings, and she don’t have him for emotional support in this time of need. For me to be a good professional in helping her overcome her emotional state I must be attentive, listen, and engage when needed. The foundation of crisis intervention is the development of rapport-a state of understanding and comfort- between clients and counselor, this is where trust and openness happen, the client who is in shock and denial can start to calm down and talk about the situation that has occurred. As I’m making direct eye contact to express my attending behavior with “Nancy,” I will ask open-ended questions in order for her to answer and express her feelings. Such questions such as: “what do you think the reason is that your husband does not want to communicate?” “Do you feel that his lack of communication is weakening your marriage?” “Tell me about the issues that are preventing you from working?” “What are the nightmares you are experiencing?” This gives Nancy time to explore her thoughts and draw conclusions on specifics that she may not have realized before or have been able to express due to her own fears. Once the client has opened up and is engaged in conversation, realization sets in and allows them time to grieve. Nancy was not able to do this prior to her counseling session; therefore she had all the horrific thoughts bottled up inside of her haunting her. In the nightmares she could hear her daughter screaming “mom, help me!” As the counselor it is my duty to reassure her it is not her fault, and that her husband will come around. This is his way of grieving, he just needs a little space right now. Nancy must be reminded she has two other daughters that need her. Reflecting on feelings will assure Nancy of professional empathy and understanding. Due to the trauma she is having common thoughts of self-blame, obsessing why this happened to her family, and is their anymore meaning in life. Other factors that could contribute to her grieving are the lack of communication with her husband, self-blame/anger, and depression due to the fact that no parent should have to bury their child. It may be in the best interest for the husband to seek counseling also. Grieving together can help them overcome this tragedy and survive the loss. By grieving the loss, Nancy is starting to cope. The distress is being dealt with on different levels and Nancy has been presented with educational information, reframes, supportive comments, and empowerment statements (Kanel, 2007). By summing up, paraphrasing, and recognizing a plan can be put in place. Nancy can now face her feelings to cope with her daughter’s incident. This relieves many stressors for her. Coping with the loss of a child will be a different experience for each individual. A supportive team, counseling, support groups, facing your fears, and time will help the grieving period. I have suggested that Nancy and her husband join a support group where they can cope together comfortably around others with similar losses. Learning to accept the loss is difficult but makes it easier, and is healthier on...
Bibliography: Echterling, L. G. (2005). Crisis Intervention. Upper Saddle River: Kevin M. Davis.
Kanel, K. (2007). A Guide to Crisis Intervention. Belmont: Cenage Learning.
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