6 1 2 Trainee BSBWOR502B Ensure Team Effect 12 5 29 8 14 
Assessment Book
BSBWOR502B Ensure team effectiveness
Student/candidates - please complete your details:
Student name:
Phone number:
Email:
Date Submitted:
By submitting this Assessment Book, the Student confirms the information contained in this document is their own work.
Send your completed assessment to your designated course assessor:
Email
Sergio Rotta Email: sergio@hia.edu.au
Mail
Diploma Manager - HIA/Daniels Associates
PO Box 254,
Morningside, QLD, 4170
Assessor Feedback (Refer to following page)
Is re-assessment necessary?
(Assessor to write YES)
If the work is competent the assessor will write SATISFACTORY (If YES refer to the following page for detailed feedback)
Date Re-submitted:
(if required)
Student Feedback (marking guide)
The information below should be used by the student/candidate to correct answers to Assignment Activities and Work Based Projects when the trainer/assessor has reviewed the work and requested additional information.
SECTION (1) Assignment Activities & Case Studies
Refer to individual questions for trainer/assessor feedback.
Section (2) Case Studies and Work Based Project
#
Did the student/ candidate satisfactorily complete the following:
Response
S- Satisfactory NS – Not Satisfactory
S
NS
Comments
Case Studies
1
Demonstrated personal leadership qualities and areas for improvement.
2
Demonstrated open communication with team, managers and other stakeholders.
Communicated unresolved issues, concerns & problems.
Evaluated and took necessary corrective action regarding unresolved issues.
Built trust and confidence in team members and management.
Work Based Project
1
Consulted with team members on roles, performance and decision making affecting the team.
2
Develop performance plans and KPI’s.
3
Provided feedback to team members on team performance.
4
Developed ways to address issues and concerns of team and build team performance.
5
Supported team in identifying and
BSBWOR502B Ensure team effectiveness
Student/candidates - please complete your details:
Student name:
Phone number:
Email:
Date Submitted:
By submitting this Assessment Book, the Student confirms the information contained in this document is their own work.
Send your completed assessment to your designated course assessor:
Sergio Rotta Email: sergio@hia.edu.au
Diploma Manager - HIA/Daniels Associates
PO Box 254,
Morningside, QLD, 4170
Assessor Feedback (Refer to following page)
Is re-assessment necessary?
(Assessor to write YES)
If the work is competent the assessor will write SATISFACTORY (If YES refer to the following page for detailed feedback)
Date Re-submitted:
(if required)
Student Feedback (marking guide)
The information below should be used by the student/candidate to correct answers to Assignment Activities and Work Based Projects when the trainer/assessor has reviewed the work and requested additional information.
SECTION (1) Assignment Activities & Case Studies
Refer to individual questions for trainer/assessor feedback.
Section (2) Case Studies and Work Based Project
#
Did the student/ candidate satisfactorily complete the following:
Response
S- Satisfactory NS – Not Satisfactory
S
NS
Comments
Case Studies
1
Demonstrated personal leadership qualities and areas for improvement.
2
Demonstrated open communication with team, managers and other stakeholders.
Communicated unresolved issues, concerns & problems.
Evaluated and took necessary corrective action regarding unresolved issues.
Built trust and confidence in team members and management.
Work Based Project
1
Consulted with team members on roles, performance and decision making affecting the team.
2
Develop performance plans and KPI’s.
3
Provided feedback to team members on team performance.
4
Developed ways to address issues and concerns of team and build team performance.
5
Supported team in identifying and