560 Bussiness Communication
560 Business Communication
Assessment No. 2
Section One – Non-verbal Communication
Q 1A. * Facial expressions
Facial expressions are responsible for a large proportion of non-verbal communication. Consider the amount of information through a smile or a frown be transferred. While communication and nonverbal behavior can vary greatly between cultures, the facial expressions of happiness, sadness, anger and fear are similar throughout the different cultures. * lips tight with anger * lower lip trembled as to mourn * Occulesics
Occulesics in the movement of eyes.Looking, staring and blinking can also be important nonverbal behaviors of eyes known as Occulesics. * When people encounter people or things that they like, the rate of blinking increases and pupils dilate. * Looking at another person can indicate a range of emotions, including hostility, interest and attraction. * Kinesics
Non-verbal messages communicated through the sender's body movement is known as kinesics. * tapping of foot * drumming fingers * Posture
Posture illustrates how interested or not we are on the information we receive. * Sitting up straight may indicate that a person is focused and paying attention to what's going on. * Sitting with the body hunched forward, on the other hand, can imply that the person is bored or indifferent.
* Orientation
The orientation of our body towards others is an important factor and indicates the nature of the encounter. * consider how a teacher might assist one of their pupils * how a nurse might comfort a distraught patient or relative * Haptics
Haptics is a form of nonverbal communication and the way by which people and other animals communicate via touching. * Someone pats a child on the head * Boyfriend kiss her girl * Paralanguage
Paralanguage refers to vocal communication that is separate from actual language. This includes factors such as tone of voice, loudness,
Assessment No. 2
Section One – Non-verbal Communication
Q 1A. * Facial expressions
Facial expressions are responsible for a large proportion of non-verbal communication. Consider the amount of information through a smile or a frown be transferred. While communication and nonverbal behavior can vary greatly between cultures, the facial expressions of happiness, sadness, anger and fear are similar throughout the different cultures. * lips tight with anger * lower lip trembled as to mourn * Occulesics
Occulesics in the movement of eyes.Looking, staring and blinking can also be important nonverbal behaviors of eyes known as Occulesics. * When people encounter people or things that they like, the rate of blinking increases and pupils dilate. * Looking at another person can indicate a range of emotions, including hostility, interest and attraction. * Kinesics
Non-verbal messages communicated through the sender's body movement is known as kinesics. * tapping of foot * drumming fingers * Posture
Posture illustrates how interested or not we are on the information we receive. * Sitting up straight may indicate that a person is focused and paying attention to what's going on. * Sitting with the body hunched forward, on the other hand, can imply that the person is bored or indifferent.
* Orientation
The orientation of our body towards others is an important factor and indicates the nature of the encounter. * consider how a teacher might assist one of their pupils * how a nurse might comfort a distraught patient or relative * Haptics
Haptics is a form of nonverbal communication and the way by which people and other animals communicate via touching. * Someone pats a child on the head * Boyfriend kiss her girl * Paralanguage
Paralanguage refers to vocal communication that is separate from actual language. This includes factors such as tone of voice, loudness,