40582 04

Topics: Human resource management, Management, Organization Pages: 8 (2037 words) Published: March 26, 2015


Name: HAYLEY DUNN

Centre Name: ICS

ICS Student Number: 20970190

CIPD Membership Number: 42188806

Qualification Title: Foundation Learning & Development Practice Unit Title: Understanding Organisations and the Role of HR (3HRC) Unit Code: 40552A
Assignment number: 40582/04

First Submission Date
10th March 2015
Re-submission Date (if Applicable)

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Assignment 40582/04 - Understanding Organisations and the Role of HR (3HRC) Task 1
1.1 - The Products and Services of an Organisation:-
Hire Torque Ltd (HTL) are an Engineering company based in Northumberland. They manufacture, repair and overhaul Hydraulic Torque and Tensioning equioment for the Oil and Gas and Power Generation Industry. The organisation is made up of various departments one of which is the Training Division called HTL Training Services. Although the training division does not have a mission statement; HTL Training Services believe that in order for organisations to evolve successfully then the continued development of their staff is essential. In this ever-changing environment it is the ability of the individuals within the organisations to learn and develop their skills that will determine their on-going success. 1.2 - Customers of an Organisation and their needs:-

For the learning to be as effective as possible it must meet with the business objectives of the individual and/or organisation. HTL Training Services offer courses which are designed specifically to meet the requirements of their customers within the Power generation, Oil and Petrochemical industries in today’s market place. Their courses however are not restricted to these customers and can be offered to anyone (i.e. Self-Sponsors) needing Mechanical, Electrical, Instrumentation and Control, Management and/or Health and Safety requirements. The training provision is aimed at 25 plus age bracket for hands on practical training. HTL Training Services launched as a separate division in January 2015 and are committed to developing training programmes and delivering quality training, using highly qualified tutors with extensive experience in the field in which they teach. Delegates are actively encouraged to interact with each other and encouraged to discuss individual circumstances, allowing the tutor to meet not only the needs of the group as a whole but to address individual requirements. 1.3 - Goals, Targets and Financial Structure of an Organisation:- The target of the organisation as a whole is to provide a high quality equipment and industry leading services at an affordable cost. There are however numerous targets within the whole organisation but more specifically to the training division, there is a three year business plan which develops year on year; not only in financial terms, but also in size and development of the division, through the development of accreditations such as ECITB, NEBOSH, IOSH and CIEH. 2015/2016 – HTL Training Services Targets

Focus initially on ECITB...


References: Kolb,D.A., Osland J.S. and Rubin I.M (1971) The Organizational Behavior Reader. 6th edn. New Jersey: Prentice Hall
CIPD. (2014): Recruitment: an overview. Available at http://www.cipd.co.uk/hr-resources/factsheets/recruitment-overview.aspx (Accessed: 9 March 2015).
Heathfield S.M (2015) Training: 14 Ways to Develop Employees. Available at http://humanresources.about.com/od/educationgeneral/a/training_invest.htm (Accessed: 9 March 2015)
Anglia Ruskin University (2011). Human Resources Online : HR Services, Main Activities. Available at http://web.anglia.ac.uk/hr/services/activities.phtml (Accessed 9 March 2015
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