4-MAT Book Review
Abstract The book titled Confronting without Offending is filled with compelling strategies when posed with dealing with conflicts. From the onset of the book it allowed me to see things in a different perspective, a Christian perspective. The beginning of the book recounts the story of the Tower of Babel. The part that I found to be most intreging was on how God breaks up their language in an effort to prevent communication. This was not the first time I had read this story, however, in the past I had not put it into perspective and instead associated the story simply as different nations and languages and their coming to be. This puts clearly establishes that most readers will have different perspectives of what they have read. Pegues states that if you cannot communicate then you cannot build anything. (Pegues, 2009) This concept is quite simple yet we more often than not will continue to overlook this critical concept. For example, “Do it my way” also known as the dictator (This is me). The reason this is me is that I am always the commanding one. As Pegues says, I am one who holds such qualities as commanding, demanding, directing, ordering, proclaiming, ruling and the list goes on. All others are known as the Accommodator “Have it your way”, the Abdicator “Ill run away”, and the Collaborator “Lets find a way.” In understanding these four individuals I was able to put into perspective individuals in my life and was able to categorize them according to my new found knowledge. In my everyday life I know individuals that fit one of these types and fully understand their perspective a lot better now. Deborah does a phenomenal job at explaining and analyzing steps that allow for effective confrontation. It is logically written making it easily understood when reading. Part three will be my main focus as I feel it is the most essential of the book. The section
References: Caprino, K. (2013). 5 Critical Steps To Fearless Confrontation. Retrieved from http://www.forbes.com/sites/kathycaprino/2013/11/04/5-critical-steps-to-fearless- confrontation/ Myatt, M. (2012). 5 Keys of Dealing with Workplace Conflict. Retrieved from http://www.forbes.com/sites/mikemyatt/2012/02/22/5-keys-to-dealing-with-workplace- conflict/ Stanleigh, S. (2015). Dealing with Confrontation. Retrieved from http://www.bia.ca/articles/DealingwithConfrontation.htm Wheelan, S. A., (2013). Creating effective teams: a guide for members and leaders (4th ed.). Thousand Oaks: SAGE.