3.1.3 Knowledge Recognized Through Risk Perception And Cognitive Illusions

The answers to questions 1, 2, 3, 4 and 7 pointed out the external locus for the most part, while in questions 5, 6 and 8, consensus on the internal locus was verified (Table 3). It was identified that the external locus was related to religious beliefs, to the luck and fate associated with the habitus of these workers, as well as to the impossibility of controlling their own acceptance by their peers. The internal locus was present in the questions that addressed the responsibility for food safety, the dedication to work, also associated with the workers’ habitus, and the leadership that any individual can exercise, but only when assuming the responsibility for the position.

The two following categories will be discussed considering whether
The trained agents are driven by thought biases, which exempt them from the possibility of FBD, and, in case it happens, they feel absolved of guilt.
Cognitive illusions, or delusions of thought, are difficult to prevent, because the psyche does not provide clues about errors (Kahneman, 2012ab).
The agents believe risk control is not their responsibility because FBD have origins that are external to them. The locus of external control in which the blame falls on fate, luck, chance, or superior beings is characteristic (Rotter, 1966).
Naomi said she believed contamination is due to the origin of the products and not because of her own handling of them, which is why the suppliers must be well-known [field diary
Still, some steps must be overcome for the adoption of a new behavior, including: getting to know the new behavior, after a while making the decision to adopt it, applying it, verifying its benefits and, finally, maintaining it.
In Brazil and in other countries of the world, the relevance of four causal factors for the occurrence of FBD may be noted: aspects of time and temperature; contamination by the food handlers, equipment and utensils; contaminated raw materials and water; and indirect contamination (Da Cunha et al., 2014c). It is possible to identify the presence of these factors in the incorrect actions of the workers of this study.
The convergence of the elements hurry, lack of foodstuffs and optimistic bias caused a situation of high criticality, as when at a time of intense rushing around due to a lack of farofa (a toasted cassava flour mixture) the staff re-utilized the farofa that had already been sent to the tables of other costumers. This situation can lead directly to a