150159 Case Study Jextra

Topics: Culture, Business ethics, Malaysia Pages: 2 (574 words) Published: June 28, 2015
1. What cross-cultural differences may be at play in this situation?  Cross culture comes in where persons of different cultures are involved in one venture. The differences at play in the case study include the Asian nature of Jextra Stores retailer who had to operate in Hong Kong, China, Malaysia amongst others, and all possessing different cultures. Malaysia in its own had multi ethnic people and thus a spot on for differences. The move by Jextra to Klang would call for more differences considering the natives and European retailers who would also be present. The business further had employees and customers from several walks of life thus more cultural differences. 2. Does Chong understand exactly what the Mayor has asked of him? Is he correct to assume that this may be a request for a bribe?  From the conversation between Mayor and Chong, Chong did not at first understand him and thus requested him to be more specific, after which he understood of the possibilities of a bribe. He did not know whether he was to cater for part or the entire cost for the primary school, leave alone the payment time. Chong is right to assume Mayor’s request as bribery since it is accepting his offer that will aid in Jextra being allowed a store next to the sports arena. 3. What are Chong’s options as to how to proceed in the case? Should he ask the Mayor more directly what he meant? Should he confer with his supervisor for guidance? Should he try to determine whether such a contribution would be legal under Malaysian law?  Chong had the option of seeking advice from local lawyers concerning criminal liability in Hong Kong on the payments to the school and the flyover as well. He should refrain from obtaining more from the mayor since he already learnt of his sister being involved in the primary school development. Chong could go ahead to decline the offer and acquire the new premise regularly. 4. Regarding Chong’s suspicions regarding Alam, what should he do? Should he...
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