E-Commerce Test Questions

Pages: 12 (3295 words) Published: August 29, 2013
1. Explain the different activities carried out on E–Commerce, with appropriate examples. Ans: In its simplest form ecommerce is the buying and selling of products and services by businesses or consumers over the World Wide Web. People use the term "ecommerce" or "online shopping" to describe the process of searching for and selecting products in online catalogues and then "checking out" using a credit card and encrypted payment processing. Internet sales are increasing rapidly as consumers take advantage of * lower prices offered by vendors operating with less margin than a bricks and mortar store * greater convenience of having a product delivered rather than the cost of time and transport and parking of going to a store * sourcing product more cheaply from overseas vendors

* great variety and inventory offered by online stores
* comparison engines that compare and recommend product
* auction sites, where they did for goods

E-commerce can provide the following benefits over non-electronic commerce:

* Reduced costs by reducing labor, reduced paper work, reduced errors in keying in data, reduce post costs * Reduced time. Shorter lead times for payment and return on investment in advertising, faster delivery of product * Flexibility with efficiency. The ability to handle complex situations, product ranges and customer profiles without the situation becoming unmanageable. * Improve relationships with trading partners. Improved communication between trading partners leads to enhanced long-term relationships. * Lock in Customers. The closer you are to your customer and the more you work with them to change from normal business practices to best practice e-commerce the harder it is for a competitor to upset your customer relationship. * New Markets. The Internet has the potential to expand your business into wider geographical locations.

While many technologies can fit within the definition of "Electronic commerce," the most important are: Technology | Business Value|
EDI | 1. Integration of incoming and outgoing structured data into other applications (e.g., use of customer orders to schedule production) 2. Lowers cost when transaction volume is high 3. Eases communication with many different trading partners (customers, suppliers, vendors) | Bar Code | 1. Locate and identify material 2. Integrate location and identification information with other applications and data bases (e.g., bar codes inserted at loading dock can be integrated into an advance ship notice EDI transaction). | Electronic mail | 1. Free-text queries to individuals or groups 2. Share information via simple messages 3. Share complex information (via attachments) 4. Collaboration across distance (by making it easier to communicate and share information) | World Wide Web | 1. Present information about company 2. Search for information from a large number of sources 3. Electronic commerce -- buy/sell products and services 4. Collaboration, information sharing among selected users within or without a company | Product Data Exchange | 1. Accurate product details transmitted to trading partners 2. Oversight of trading partners design work 3. Collaborative engineering across distance | Electronic Forms | 1. Managing processes when human oversight, approvals, or information input needs to be combined with standard elements of information (e.g., catalogue data) 2. Tracking progress in a process where many people are involved doing different activities 3. Integrating human input data with automated data bases or applications 4. Electronic commerce (through integration with the WWW and internal systems) |

Examples of E-Commerce: Ebay, Amazon, Flipkart, Tradus, Shopclues, Rediff, Paypal etc

2. Explain the core components of E–Commerce in detail with appropriate examples. Ans: There are three important components of E - Commerce....
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