Towards a theoretical framework for Business Process Reengineering
Towards a theoretical framework for Business
Process Reengineering
Organization theory BPR
Informatics
Marketing
June 1994
Kai A. Simon
Abstract
Business Process Reengineering has gained a considerable attention in the world of change management during the past years. While more and more organizations embark on the BPR trend it can be concluded, that the theoretical bedrock for BPR falls rather short of the concepts ambition of being a solution for a multiplicity of problems that many companies suffer from.
This thesis is intended to provide a theoretical framework for BPR by linking the concept to existing theories within marketing, organization theory and informatics.
Content
Content................................................................................................2
1. Introduction.....................................................................................4
1.1. Intention of this thesis................................................................4
1.2. Method and Approach.................................................................5
1.2.1. Literature Search and Results..............................................5
1.2.2. Relating BPR to theories ......................................................10
1.3. Disposition.................................................................................10
2. What is business process reengineering? ...........................................12
2.1. Michael Hammer 's definition of BPR...........................................12
2.2. The history of reengineering.......................................................13
2.3. The concept of reengineering.......................................................14
2.4. A methodology approach.............................................................16
2.4.1. Envisioning new processes....................................................18
2.4.2. Initiating change
Process Reengineering
Organization theory BPR
Informatics
Marketing
June 1994
Kai A. Simon
Abstract
Business Process Reengineering has gained a considerable attention in the world of change management during the past years. While more and more organizations embark on the BPR trend it can be concluded, that the theoretical bedrock for BPR falls rather short of the concepts ambition of being a solution for a multiplicity of problems that many companies suffer from.
This thesis is intended to provide a theoretical framework for BPR by linking the concept to existing theories within marketing, organization theory and informatics.
Content
Content................................................................................................2
1. Introduction.....................................................................................4
1.1. Intention of this thesis................................................................4
1.2. Method and Approach.................................................................5
1.2.1. Literature Search and Results..............................................5
1.2.2. Relating BPR to theories ......................................................10
1.3. Disposition.................................................................................10
2. What is business process reengineering? ...........................................12
2.1. Michael Hammer 's definition of BPR...........................................12
2.2. The history of reengineering.......................................................13
2.3. The concept of reengineering.......................................................14
2.4. A methodology approach.............................................................16
2.4.1. Envisioning new processes....................................................18
2.4.2. Initiating change
Bibliography: On the economy of machinery and manufactures Charles Knight, London, 1832 The tomorrow organization Datamation, February 1, 1990 Cambridge University Press , 1993 [CLEGG90] Sage Publications, 1990 - 70 - Word Processing: First Step to the Office of the Future, Praeger Publishers, New York, 1983 The Virtual Corporation Harper Business, 1992 Prentice Hall, 1976 [EMERY75]