The Purpose and General Nature of Supervision
1
Supervision N6
Supervisor as a leader
Purpose and general nature of supervision
Module 1
Purpose
Leading, coordinate and passing of tasks to administer goals
Quality and quantity within time frame
Fulfilment of needs
Harmony without friction
Freedom of work
High morale between workers
Personality / attitude to motivate workers
Nature
Delegating activity - responsible for work outputs
Position given by the enterprise
Top - / middle - / supervisors
“looks over - fore worker”
Doesn‟t have to be skilful to look over tasks, but be able to diagnose and solve problems. Members of a unique team.
Executives - In charge of middle management - policy and goals
Middle management - In charge of supervisors
Supervisors - report to middle management, Group of employees, Leads works procedures, Verbal and non - verbal instructions, dishing out of tasks,
Investigate tasks for quality and quantity, Keeps harmony amongst workers,
Repair faults and handle complaints.
Supervisors team.
Skilled workers, semi - skilled workers, unskilled workers, Non managerial workers, - get instructions from supervisors.
Supervisor is a linked person (workers and middle management)
Criteria for supervisor energetic and good health ability to get along with people
2
job know - how and technical competence self control under pressure dedication and dependability problem solving skills teachability leadership potential positive attitude towards management
Role
First line manager
Define worker‟s roles of subordinates
Works relationships
Own supervisor - passing on of orders from immediate supervisor, within the goals of the organisation - linked
Subordinates - Protect, council, motivate, handle moods, cooperate
Colleagues - work together with other departments
Specialist - Inputs from other departments like ie. personnel
Unions - handle complaints
Responsibilities
- Production - Material, works planning, schedules
- Maintenance - Best
Supervision N6
Supervisor as a leader
Purpose and general nature of supervision
Module 1
Purpose
Leading, coordinate and passing of tasks to administer goals
Quality and quantity within time frame
Fulfilment of needs
Harmony without friction
Freedom of work
High morale between workers
Personality / attitude to motivate workers
Nature
Delegating activity - responsible for work outputs
Position given by the enterprise
Top - / middle - / supervisors
“looks over - fore worker”
Doesn‟t have to be skilful to look over tasks, but be able to diagnose and solve problems. Members of a unique team.
Executives - In charge of middle management - policy and goals
Middle management - In charge of supervisors
Supervisors - report to middle management, Group of employees, Leads works procedures, Verbal and non - verbal instructions, dishing out of tasks,
Investigate tasks for quality and quantity, Keeps harmony amongst workers,
Repair faults and handle complaints.
Supervisors team.
Skilled workers, semi - skilled workers, unskilled workers, Non managerial workers, - get instructions from supervisors.
Supervisor is a linked person (workers and middle management)
Criteria for supervisor energetic and good health ability to get along with people
2
job know - how and technical competence self control under pressure dedication and dependability problem solving skills teachability leadership potential positive attitude towards management
Role
First line manager
Define worker‟s roles of subordinates
Works relationships
Own supervisor - passing on of orders from immediate supervisor, within the goals of the organisation - linked
Subordinates - Protect, council, motivate, handle moods, cooperate
Colleagues - work together with other departments
Specialist - Inputs from other departments like ie. personnel
Unions - handle complaints
Responsibilities
- Production - Material, works planning, schedules
- Maintenance - Best