Syllabus
BUAD 311 – Operations Management Syllabus – Fall 2013 Instructors: Office: Office Hours: Phone: Email: Instructors: Office: Office Hours Phone: Email: Instructor: Office: Office Hours: Phone: Email: Amy Ward BRI 401H T/Th 11:00 am—12:00 pm 213-740-1042 amyward@marshall.usc.edu Ashok Srinivasan BRI 401F T/Th 2:30–4:00 pm 213-821-3633 ashoksri@marshall.usc.edu Jeunghyun Kim BRI 401J T/Th 10:00 am—12 pm 213-740-0289 jeunghyun.kim.2015@marshall.usc.edu TA: Dongyuan Zhan Office: IOM conference room, 4th floor Bridge Office Hours: M/W/Th 12:00 pm—2:00 pmEmail: Dongyuan.Zhan.2015@marshall.usc.edu Feng Chen BRI 401J M/W 12:00 – 1:00pm T/Th 2:00 – 3:00pm 213-740-3139 fchen@marshall.usc.edu Azin Farzan BRI 401W M/W 2:00—3:30 pm afarzan@marshall.usc.edu
Course Description How do organizations such as financial institutions, health care, and manufacturing meet customer needs and stay consistent with their goals and values? How do organizations make tradeoff decisions with respect to quality, cost, and time? Operations Management provides tools and methods to optimally answer these questions in a global business world. Operations managers are primarily concerned with the design, procurement, production, and delivery of goods and services. They are responsible for the systematic planning, designing, operating, controlling and improving the various procurement, production, storage, and shipping processes involved from the time the product or service is designed till customer delivery occurs. The challenge for operations managers is to produce goods and services and deliver them in an efficient manner and in accordance with the business strategy of their company. Typically, this involves balancing the needs for satisfying customer demand, on-time delivery, lower costs, and higher quality. In this course you will learn the fundamentals of Operations Management, enhance your managerial insight and intuition, and improve your business decisions. 1
Course Learning Objectives
Course Description How do organizations such as financial institutions, health care, and manufacturing meet customer needs and stay consistent with their goals and values? How do organizations make tradeoff decisions with respect to quality, cost, and time? Operations Management provides tools and methods to optimally answer these questions in a global business world. Operations managers are primarily concerned with the design, procurement, production, and delivery of goods and services. They are responsible for the systematic planning, designing, operating, controlling and improving the various procurement, production, storage, and shipping processes involved from the time the product or service is designed till customer delivery occurs. The challenge for operations managers is to produce goods and services and deliver them in an efficient manner and in accordance with the business strategy of their company. Typically, this involves balancing the needs for satisfying customer demand, on-time delivery, lower costs, and higher quality. In this course you will learn the fundamentals of Operations Management, enhance your managerial insight and intuition, and improve your business decisions. 1
Course Learning Objectives