Sem 1 Assignment- Business Communication
Q1.List the importance of effective communication in the workplace.
Ans:- Effective communication in the workplace means improving employee communication skills. Effective communication in the workplace is the backbone of any business. Without it, an individual could miss out on important opportunities, waste time and cause inconvenience to employees and also customers. But not everyone is a born communicator, and there is always room to improve. That's why it's important to train the staff to create effective communication in the workplace.
Effective communication serves the following specific purposes in an organization :
1. Greater Awareness of Organizational Goals and Teamwork – When there is open communication between superiors, co-workers and subordinates, there is smooth flow of information regarding the goals of the organization. Coordination between the different departments in particular, leads to greater motivation to work together towards achieving a common organizational goal, rather than working in isolation.
2. Better Employer-employee Relationships – By listening to employees, showing empathy and giving them the freedom to express their opinions without fear of being repressed, a manager can create a climate of openness that leads to better work relationships. Employees will then feel more comfortable in approaching their superiors and discussing any matter with them.
3. Problem-solving – Effective communication can help resolve conflicts between co-workers, work related and performance related problems. Face–to-face
communication is especially suited for achieving this task, since it is one to one and highly personalized in nature.
4. Improved Performance – Effective communication by managers at the time of appraising the performance of their employees can point out areas for improvement. A constructive review of performance, through which a manager gives positive feedback and counsels
Ans:- Effective communication in the workplace means improving employee communication skills. Effective communication in the workplace is the backbone of any business. Without it, an individual could miss out on important opportunities, waste time and cause inconvenience to employees and also customers. But not everyone is a born communicator, and there is always room to improve. That's why it's important to train the staff to create effective communication in the workplace.
Effective communication serves the following specific purposes in an organization :
1. Greater Awareness of Organizational Goals and Teamwork – When there is open communication between superiors, co-workers and subordinates, there is smooth flow of information regarding the goals of the organization. Coordination between the different departments in particular, leads to greater motivation to work together towards achieving a common organizational goal, rather than working in isolation.
2. Better Employer-employee Relationships – By listening to employees, showing empathy and giving them the freedom to express their opinions without fear of being repressed, a manager can create a climate of openness that leads to better work relationships. Employees will then feel more comfortable in approaching their superiors and discussing any matter with them.
3. Problem-solving – Effective communication can help resolve conflicts between co-workers, work related and performance related problems. Face–to-face
communication is especially suited for achieving this task, since it is one to one and highly personalized in nature.
4. Improved Performance – Effective communication by managers at the time of appraising the performance of their employees can point out areas for improvement. A constructive review of performance, through which a manager gives positive feedback and counsels