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Sco 3072

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Sco 3072
SCO 3072:
Managing Technologies in the Supply Chain
Faculty

Dr. Kingshuk K. Sinha
Professor , Supply Chain and Operations Department, and
Mosaic Company Professor of Corporate Responsibility

4/10/2013

SCO 3072:
Managing Technologies in the Supply Chain
Session 1
Course Overview

4/10/2013

Course Overview
Outline
I.

Who?

Introductions

II.

What?

Topics and their sequence

III. Why?

The need: Challenges, opportunities, careers and skills

IV. How?
V.

Course logistics

―The Global Grid‖ = Globalization + Digital Technology

4/10/2013

An Explorer at Heart

4/10/2013

I-Platform, Fateh Offshore Oilfield (CONOCO),
Dubai, July 1983

21 years

 Student of technology and technology management
 Committed to observing the development and implementation of technologies in their operational settings (i.e., natural habitat), and acknowledging fully well the people and processes in the setting.

Technology

One-ata-time

 Industry Context:
 Health/Medical
 High-tech
 Food
 Retail
 Energy/Oil & gas

Many-ata-time

 Committed to conducting (real-world) problem-driven empirical research
 Evolution of the research program

X

X

X

X

Within

Between

Firm
4/10/2013

II. What?
Definition of Technology
Hardware, software, and knowledge-ware via which a firm connects, coordinates, and collaborates, with customers and trading partners in the supply chain to develop, produce, and deliver both physical and digital goods and services.

4/10/2013

II. What?
Definition of Product
Bundle of physical goods, services, and digital content.

Experience

Offline

Online
(Digital)
•Transaction processing
•Money transfer
•Online security
•Menus, recipes & “bill of ingredients”
4/10/2013

Physical goods & services • Delivery
• Returns

II. What?
Central Question
How technology and the related process and people issues should be managed to enhance

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