Research Methodology Assignment

Topics: Revenue, Reasoning, Customer service Pages: 3 (734 words) Published: October 11, 2013
Class Assignment for Week 2
Question 1
Provide 2 Samples of Induction logical reasoning:
In 2010, the sales revenue of Company ABC on Motorola Ruggedized Handheld devices has increased by 20%. In 2011, the sales revenue of Company ABC on Motorola Ruggedized Handheld devices has increased by 55%. In 2012, the sales revenue of Company ABC on Motorola Ruggedized Handheld devices has increased by 70%. The sales revenue of Company ABC on Motorola Ruggedized Handheld devices is increasing every year for 3 years consecutively.

Celcom have increased their Base Transmission Station (BTS) to increase their voice and data coverage for their customer. Maxis have increased their Base Transmission Station (BTS) to increase their voice and data coverage for their customer. Digi have increased their Base Transmission Station (BTS) to increase their voice and data coverage for their customer. From the research and findings, telecommunication companies constantly build more BTS in order to broaden their voice and data coverage so that it can secure their market share and to stay competitive in the telecommunications market.

Class Assignment for Week 2
Question 1
Provide 2 Samples of Deduction logical reasoning:
A company sales revenue will grow if increase of effective and aggressive-type of sales personnel into the company. Company ABC’s sales revenue still doesn’t grow after they’ve hired a few sales personnel. Reason would be that Company ABC are not hiring the aggressive-type or effective sales personnel into their company.

Unhappy employees will somehow effect the company operations and the way their employees treat the customers. Company ABC’s sales has dropped tremendously for 2 quarters consecutively and also received a lot of complaints from the customers. The employees of Company ABC are not satisfied and unhappy by the way their management treated them, thus effect their every day operations and also the way the employees treats the...
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