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ORGANIZATION Enterprise performance organization

Cafe Coffee Day

1. Company characteristics
1.1 business description , size, location , short history
A tradtional family of Chikmaglur owned a few acres of coffee estates, which yielded rich coffee beans. Soon Amalgamated bean coffee trading company limited, popularly known as coffee day was formed. They started exporting coffee beans to USA, Japan & Europe. In the year 2000, coffee day exported more than 27000 tonnes of coffee valued at US$ 60 million to these countries and for the second time in its short career of 7 years retained the position of largest coffee exporter of India. Currently cafe coffee day owns and operates 213 cafes in all major cities in India. The most unique aspect is that it grows the coffee it serves.
Key features : each cafe , depending upon its size attracts between 400 and 800 customers daily. majority of customers are youth between 15 & 30 years of age. affordable price coffee- winner of platinum , gold , silver and bronze medals at the barista championship 2002.

2. Organization of activity :
2.1 Major technological processes’ characteristics :
Recently, TuTTO Espresso, a man­u­fac­turer of espresso brew­ing tech­nol­ogy announced that Café Coffee Day, the largest cof­fee chain in India entered into an agree­ment to incor­po­rate the TuTTO MaxEx sin­gle serve espresso brew­ing sys­tem into their cus­tomers’ cof­fee expe­ri­ence through a prod­uct named “Coffee Day Wakecup.”
TuTTO Espresso is based in Origgio, Italy (near Como and Milano) and was founded in 1983. Developing new brew­ing meth­ods, RFID-based vend­ing tech­nolo­gies and the opti­miza­tion of the drinks’ process have become TuTTOespresso’s focus. Since 2001 the com­pany has filed for over 130 patents and believes that it is one of the most inno­v­a­tive com­pa­nies in these fields glob­ally. The MaxEx, and the asso­ci­ated tech­nol­ogy is a major step

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