Notes
ntroduction
Information has become a vital asset in the current business market and the availability of information could easily determine a profit or loss for a firm. People with valuable knowledge leave organizations due to numerous reasons and the valuable information they own are often lost with them, organizations looked at means to capture and maintain this information within their respective organizations, this is known as Knowledge Transfer. Knowledge Transfer is the process of replicating the expertise, wisdom and tacit knowledge of professionals into the heads of their coworkers or important individuals [1].
In this report actual names and individuals references will not be used in order to preserve the privacy of the organization and its stakeholders. Genesis (Pvt) Ltd is renowned software and consultancy firm in Sri Lanka with over 5 years of experience managing clients from different industries. Genesis partnered with MobiApp; a product company that specializes in cross platform mobile application development, to leverage the emerging mobile market and to develop its own mobile presence in the current competitive market. During the initial phase of the project Genesis deployed a two member team composed of a technical lead, Bob, and a junior software engineer, Jack, to be trained on the MobiApp product. After few sessions MobiApp wanted to evaluate the two members by developing a simply mobile application using their product and provided ample time to get used to tool. Towards the end of the project the Jack left the Genesis for personal reasons but this hardly raised any concern since most of the work was still carried out by the technical lead, Bob. Genesis expanded the team by introducing two more junior engineers and one senior engineer, David. The project was completed within budget and MobiApp felt the Genesis team is competent enough to handle projects from their customers which would essentially follow an offshoring model.
Problem Definition
Information has become a vital asset in the current business market and the availability of information could easily determine a profit or loss for a firm. People with valuable knowledge leave organizations due to numerous reasons and the valuable information they own are often lost with them, organizations looked at means to capture and maintain this information within their respective organizations, this is known as Knowledge Transfer. Knowledge Transfer is the process of replicating the expertise, wisdom and tacit knowledge of professionals into the heads of their coworkers or important individuals [1].
In this report actual names and individuals references will not be used in order to preserve the privacy of the organization and its stakeholders. Genesis (Pvt) Ltd is renowned software and consultancy firm in Sri Lanka with over 5 years of experience managing clients from different industries. Genesis partnered with MobiApp; a product company that specializes in cross platform mobile application development, to leverage the emerging mobile market and to develop its own mobile presence in the current competitive market. During the initial phase of the project Genesis deployed a two member team composed of a technical lead, Bob, and a junior software engineer, Jack, to be trained on the MobiApp product. After few sessions MobiApp wanted to evaluate the two members by developing a simply mobile application using their product and provided ample time to get used to tool. Towards the end of the project the Jack left the Genesis for personal reasons but this hardly raised any concern since most of the work was still carried out by the technical lead, Bob. Genesis expanded the team by introducing two more junior engineers and one senior engineer, David. The project was completed within budget and MobiApp felt the Genesis team is competent enough to handle projects from their customers which would essentially follow an offshoring model.
Problem Definition
References: 1. Trautman, S. 2011. You Are Here.” Knowledge Transfer Defined. The Steve Trautman Co., [blog] 23rd September, Available at: http://stevetrautman.com/you-are-here-knowledge-transfer-defined/ [Accessed: 31st Jul 2013]. 2. Hodges, M. 2012. Link JIRA Issues to Confluence Pages, Automatically. Atlassian Blog, [blog] 28th Feb, Available at: http://blogs.atlassian.com/2012/02/link-jira-issues-to-confluence-pages-automatically/ [Accessed: 31st Jul 2013]. 3. Central Point Energy, C. 2011. KNOWLEDGE TRANSFER PLAN TEMPLATE. [e-book] Central Point Energy. http://cnp.centerpointenergy.com/files/124194_Knowledge_Transfer_Template.pdf [Accessed: 1st Aug 2013] 4. Calixto P. Anaya. 2012. Knowledge Transfer: A Practical Approach. Xlibris Corporation, pp. 58-61.