Preview

Miss Swanton

Powerful Essays
Open Document
Open Document
15243 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Miss Swanton
Performance Management
Dr. Herman Aguinis

PE-A1-engb 1/2011 (1033)

This course text is part of the learning content for this Edinburgh Business School course. In addition to this printed course text, you should also have access to the course website in this subject, which will provide you with more learning content, the Profiler software and past examination questions and answers. The content of this course text is updated from time to time, and all changes are reflected in the version of the text that appears on the accompanying website at http://coursewebsites.ebsglobal.net/. Most updates are minor, and examination questions will avoid any new or significantly altered material for two years following publication of the relevant material on the website. You can check the version of the course text via the version release number to be found on the front page of the text, and compare this to the version number of the latest PDF version of the text on the website. If you are studying this course as part of a tutored programme, you should contact your Centre for further information on any changes. Full terms and conditions that apply to students on any of the Edinburgh Business School courses are available on the website www.ebsglobal.net, and should have been notified to you either by Edinburgh Business School or by the centre or regional partner through whom you purchased your course. If this is not the case, please contact Edinburgh Business School at the address below: Edinburgh Business School Heriot-Watt University Edinburgh EH14 4AS United Kingdom Tel + 44 (0) 131 451 3090 Fax + 44 (0) 131 451 3002 Email enquiries@ebs.hw.ac.uk Website www.ebsglobal.net

Performance Management
Dr. Herman Aguinis (http://www.cudenver.edu/~haguinis) Dr. Aguinis is the Mehalchin Term Professor of Management in the Business School at the University of Colorado at Denver, USA. He has been a visiting scholar at universities in the People’s Republic of China (Beijing and



References: 1. DeNisi, A. S., Kluger, A. N. (2000). Feedback effectiveness: can 360-degree appraisals be improved? Academy of Management Executive, 14, 129–139. 2. Fandray, D. (2001, May). Managing performance the Merrill Lynch way. Workforce Online. http://www.workforce.com/archive/feature/22/28/68/223512.php 3. Thomas, S. L., Bretz, R. D. (1994). Research and practice in performance appraisal: Evaluating employee performance in America’s largest companies. SAM Advanced Management Journal, 59(2), 28–34. 4. Peters, T. (1987). The new masters of excellence. Niles, IL: Nightingale Conant Corp. 5. Sumlin, R. Performance management: impacts and trends. DDI white paper. http://www.ddi.com/pdf/OCWP06.pdf (26 March 2004). 6. Gabris, G. T., Ihrke, D. M. (2001). Does performance appraisal contribute to heightened levels of employee burnout? The results of one study. Public Personnel Management, 30, 157–172. 7. FMI Corporation (15 November 2000). Using performance reviews to improve employee retention: Contractor’s business management report, p. 2, Denver, CO: Author. 8. The following discussion is based in large part on Chapter 1 from Milcovich, G. T., Newman, J. M. (2002). Compensation management (7th edn). New York: McGraw-Hill. 9. Lewin, D. (2002, January). Incentive compensation in the US public sector: A study of usage, perceptions, and preferences. Paper presented at the annual meeting of the Industrial Relations Research Association, Atlanta, GA. 10. Esen, E. (2003). Job benefits survey. Alexandria, VA: Society for Human Resource Management. 11. Why Choose Sun? Available on-line at http://au.sun.com/employment/student/whysun.html 12. Company car or allowance? Available on-line at http://www.buyingacar.co.za/company.htm 13. Pierce, C. A., Aguinis, H., Adams, S. K. R. (2000). Effects of a dissolved workplace romance and rater characteristics on responses to a sexual harassment accusation. Academy of Management Journal, 43, 869–880. 14. Adapted from Cleveland, J. N., Murphy, R. E. (1989). Multiple uses of performance appraisal: Prevalence and correlates. Journal of Applied Psychology, 74, 130–135. 1/26 Edinburgh Business School Performance Management Module 1 / Performance Management and Reward Systems in Context 15. London, M., Smither, J. W. (2002). Feedback orientation, feedback culture, and the longitudinal performance management process. Human Resource Management Review, 12, 81–100. 16. Cascio, W. F., Aguinis, H. (2005). Applied psychology in human resources management (6th edn). Upper Saddle River, NJ: Prentice Hall. 17. Fandray, D. (2001, May). The new thinking in performance appraisals. Workforce online. http://www.workforce.com/archive/feature/22/28/68/index.php 18. Erdogan, B. (2002). Antecedents and consequences of justice perceptions in performance appraisals. Human Resource Management Review, 12, 555–578. One way to improve both distributive and procedural justice is to set clear rules to be applied consistently by all supervisors. 19. Cawley, B. D., Keeping, L. M., Levy, P. E. (1998). Participation in the performance appraisal process and employee reactions: a meta-analytic review of field investigations. Journal of Applied Psychology, 83, 615–633. 20. Eddy, E. R., Stone, D. L., Stone-Romero, E. F. (1999). The effects of information management policies on reactions to human resource information systems: an integration of privacy and procedural justice perspectives. Personnel Psychology, 52, 335–358. Performance Management Edinburgh Business School 1/27

You May Also Find These Documents Helpful

  • Powerful Essays

    Lawler, E. B. (2012). What Makes performance appraisals effective? Compensation & Benefits Review vol. 44 no. 4, 191 – 200.…

    • 1806 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    BUS 303 Week 3 Assignment

    • 470 Words
    • 2 Pages

    The performance appraisal, when properly carried out, can help to fine tune and reward the performance of present employees. Strengths of the negotiated performance appraisal are its ability to promote candid two-way communication between the supervisor and the person being appraised and to help the latter take more responsibility for improving performance. In contrast, in the traditional performance appraisal, the supervisor acts more as a judge of employee…

    • 470 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Even though performance appraisals can be good for the organization, it can also be a controversial management tool. Critics of performance appraisals have many compelling arguments against its use. They can have a false degree of accuracy, engenders dysfunctional employee conflict and competition, assigns an inordinate amount of responsibility to individual with poor work performance. Many will argue that these negative effects of appraisal can be fixed through genuine employee participation.…

    • 854 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Appraisal systems can serve a human service organization in a great deal of ways. Two major purposes are for appraisals are for administrative and development of a human service organization. From the administrative view the purpose of a performance appraisal system may include decisions about a change in job duties, promotions, or reward decisions. Developmental purposes include helping staff achieve optimum performance, evaluating staff 's strengths or weaknesses and establishing whether or not more training is needed. What are key elements that make up a good performance appraisal system?With the right elements in a performance appraisal systems it can help make the human service organizations staff better performers." Performance appraisals…

    • 712 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Human Resource

    • 4998 Words
    • 20 Pages

    References: Brown, M. & Benson, J. (2005). Managing to Overload? Work Overload and Performance Appraisal Processes. Group & Organization Management. 30, (1), 99-113. Cascio, W. & Aguinis, H.(2005). Applied psychology in human resource management. New Jersey: Pearson Prentice Hall. Deblieux, M. (2003). Performance appraisal source book. Alexandria, VA: SHRM. Ducharme, M. & Singh, P. & Podolsky, M (2005). Exploring the Links Between Performance Appraisals and Pay Satisfaction. Compensation and Benefits Review, 37, (5), 46-52. Elicker, J. & Levy, P. & Hall, R (2006). The Role of Leader-Member Exchange in the Performance Appraisal Process. Journal of Management, 32, (4), 531-551. Fiorenza, N. (2007). Tuning-Up Performance. Printing Impressions, 49, (8), 54-55. French, W.L.,(2007). Human resource management. Sixth edition. Houghton Mifflin Company. Boston, New York. Grote, R. (2002). The performance appraisal question and answer book, A survival guide for managers. New York: AMACOM. Houldsworth, E. (2007). Measuring and Managing Performance. Personnel Today, January, 24-25. Kirkpatrick, D. (2006). Training and Performance Appraisal – Are They Related? T+D, 60, (9), 44-45. Lee, C.D. (2006). Feedback, Not Appraisal. HR Magazine, 51, (11), 111-114. Miller, C.E. & Thornton, C.L. (2006). How accurate are your performance appraisals? Public Personnel Management, 35, (2), 153-155. Mujtaba, B. G. (2008). Coaching and Performance Management: Developing and Inspiring Leaders. ILEAD Academy Publications; Davie, Florida, USA. ISBN: 978-0-9774211-4-5. Mujtaba, B. G., (2007). Mentoring diverse professionals (2nd edition). ILEAD Academy, Davie, Florida. Riverbark, L. (2006). Performance: Creating The Performance-Driven Organization. HR Magazine, 51, (12), 11…

    • 4998 Words
    • 20 Pages
    Powerful Essays
  • Good Essays

    TMA2 Peter Turner Smith

    • 2583 Words
    • 9 Pages

    Roberts, G.E., (2003) ‘Employee Performance Appraisal System Participation: A Technique that works’, Public Personnel Management, Volume 32, No1, Spring 2003.…

    • 2583 Words
    • 9 Pages
    Good Essays
  • Good Essays

    Performance appraisal is considered a key tool for managerial needs of today’s organizations and is the process by which organizations evaluate job performance. A performance appraisal system usually requires a manager to rate each employee’s performance according to performance criteria’s that have already been established over a period of time. Performance appraisal systems also provide a basis for planning improvement as well as means for determining merit increases, transfers and even dismissals. The most important purpose or goal of the appraisal is to improve performance and hence productivity in the future. Performance appraisals allow employees to see where they are at and managers can get valuable information from employees to help them make employee's jobs more productive. As a result of appraisals, managers’ control over work and results may increase, problems can be identified early, employees are motivated by being allowed to input into and own their objectives, enhances communication, objective feedback given back to employees, facilitates decision making in regard to pay scale and promotion, centralized record of performances.…

    • 583 Words
    • 3 Pages
    Good Essays
  • Good Essays

    First, we need to ask what performance appraisals are. They are “The identification, measurement and management of human performances within an organization.” (GOMEZ-MEJIA, 2010) Performace appraisals are popular and used world wide to measure personal and team performace. Performance management has increased with the gripping economy and having less to do more. Managers have always thought of optimal performance, yet a poorly written performce appraisal has a devistating impact on the employee, the manager, and the company.…

    • 5483 Words
    • 22 Pages
    Good Essays
  • Better Essays

    A performance appraisal is basically the same things as a performance of one’s work, a review, an evaluation, development discussion or way of measuring an employee’s work. Performance appraisals are conducted in order to measure career development and many companies have them regularly. Another way at looking at performance appraisals is as a way of measuring productivity. They are conducted to see organizational citizenship behavior, accomplishments, potential for future improvement, strengths and weaknesses, etc. (Manasa & Reddy, 2009). Performance appraisal data are collected in the three following ways: objective production, personnel, and judgmental evaluation. After conducting performance appraisal with employee/employees, the feedback is then given to them and factors such as career advancement, compensation, or demotion can be mentioned. This is very important in order to determine how companies are doing themselves, and whether they will continue to grow successfully or possibly fail.…

    • 1160 Words
    • 5 Pages
    Better Essays
  • Satisfactory Essays

    Bevan J, Dransfield R, Coupland-Smith H, Goymer J and Richards C – BTEC Level 3 National Business Student Book 1 (Pearson, 2009) ISBN 9781846906343…

    • 607 Words
    • 4 Pages
    Satisfactory Essays
  • Powerful Essays

    Effective performance appraisals for developing and sustaining a high- performance appraisal system are based upon two key tenets. The first tenet suggests that if appraisal processes operate as a system. The second tenet is that individual manager’s play a pivotal role in achieving effective appraisals and that they need the right tools and support to be effective.…

    • 1784 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    The corporate world typically performs annual performance appraisals. Although, the form and appraisal systems vary greatly, all designs of standard appraisals seek to help meet organizational goals. The appraisals help in improving performance, promotional opportunities, and furthering career development of employees involved. The traditional once a year performance suffers from the burden of several drawbacks. For examples, a single person, manager or supervisor, usually conducts the appraisals. The traditional annual appraisal lends to compromised effectiveness…

    • 3748 Words
    • 15 Pages
    Good Essays
  • Powerful Essays

    Dissertation-Viral Marketing

    • 27086 Words
    • 109 Pages

    Dissertation presented for the Degree of Masters of Business Administration at the University of Edinburgh Business School, May 2011…

    • 27086 Words
    • 109 Pages
    Powerful Essays
  • Powerful Essays

    e-procurement

    • 1180 Words
    • 11 Pages

    Business School of the University of the West of England in partnership with the Chartered…

    • 1180 Words
    • 11 Pages
    Powerful Essays