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Management Information Systems

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Management Information Systems
SHORT-ANSWER QUESTIONS (p. 31)

1. What is the relationship between management information systems (MIS) and information technology (IT)?

Management information systems (MIS) deals with the coordination and use of information technology. MIS plans for, develops, and manages the use of information technology tools to help people perform tasks related to information processing and management in their personal lives, careers, and/or just for every day actions when working with information. MIS helps get the right information technology and right information into the hands of the right people at the right time.

2. What is the relationship between data, information, business intelligence (BI), and knowledge?

Data, information, and business intelligence all build on each other. Information is the more complete picture of multiple data points, while business intelligence extends information in order to give the ability to make effective, important, and often-strategic decisions. With this information and intelligence an individual can develop into a technology-literate knowledge worker or an information-literate knowledge worker to be a more efficient and better understand problems and opportunities in their organization.

3. How does the granularity of information change as it moves from lower to upper organizational levels?

At lower organizational levels, information exhibits fine granularity because people need to work with information in great detail. As information moves toward upper organizational levels, information becomes coarser and less granulated because it is summarized or aggregated in some way.

4. What is the difference between a technology-literate knowledge worker and an information-literate knowledge worker?

A technology-literate knowledge worker knows how and when to apply technology. An information-literate knowledge worker can define what information they need, know how and where to obtain that information, understand the

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