IBM Technical Specialist - Midrange Storage Agenda v1

Topics: Capacity planning, Management, Hierarchical storage management Pages: 3 (461 words) Published: July 8, 2014
IBM Certified Specialist - Midrange Storage Technical Support V3 (Test C4090-451 - IBM Midrange Storage Technical Support V3) Course Duration: 3 days

Day 1
Evaluate and Establish Customer Environment and Plans
1. Evaluate and document current customer environment (e.g., equipment, operating systems, software, staff usage, satisfaction, need for change and growth, application, and virtualization)
2. Differentiate IBM storage product features and architectural advantages relevant to customer environment and plans. Contrast with current customer environment and competitive offerings at a level consistent with the customer audience. These features include:


Current storage portfolio and commonly occurring previous versions, related software and middleware
Midrange storage products and storage management options
Performance improvements
Systems management
Storage Efficiency and Data Protection
Migration, integration and tuning
BCDR requirements
Space, utilization and power consumption

3. Demonstrate understanding of key concepts and terminology (IBM, competitive, and industry)
4. Recommend appropriate solution based on customer's current environment, new requirements and anticipated growth
Day 2

Apply Product Information
1. Demonstrate detailed knowledge of product characteristics and product selection 1. Storwize V7000 and Storwize V7000 Unified, DS5000, N series 2. LTO-5 and midrange tape systems (TS3100, TS3200, TS3310, TS3500) 3. ProtecTIER Appliance (TS76xx)

2. Demonstrate general knowledge of product characteristics and product selection 1. SAN Volume Controller
2. SAN (as generally encountered in midrange installations)
3. Real-time Compression Appliance
4. DS3500, DCS3700
5. PureSystems
6. Tivoli Storage Productivity Center, Tivoli Storage Manager, FlashCopy Manager

3. Utilize tools, methods and processes to gain insight into the customer's business problems 1....
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