# 2006 University of South Africa All rights reserved Printed and published by the University of South Africa Muckleneuk, Pretoria COM101-X/1/2007 3B2
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A BRIEF HISTORY OF COMMUNICATION 1. 1.1 1.1.1 1.1.2 1.1.3 1.1.4 188.8.131.52 1.1.5 1.2 1.3 Introduction Stages in the history of human communication Age of speech and language Age of writing Age of print Electronic mass media Early developments Information age Conclusion Looking back
COMMUNICATION AND HUMAN NEEDS 2. 2.1 2.1.1 2.2 2.3 2.4 2.5 Introduction Purposes of communication Contribution of other theorists Communication as a scientific discipline Communication research Conclusion Looking back
THE COMMUNICATION PROCESS 3. 3.1 3.2 3.3 3.4 3.5 3.6 3.7 Introduction What is communication? What are the dimensions of communication? What are the components of the communication process? Which models and theories do we use to understand the communication process? What are the contextual approaches to communication? Conclusion Looking back
PERCEPTION, LISTENING AND FEEDBACK 4. 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 Introduction What is perception? How does the perception process work? What does it mean to listen? What are the different levels at which we listen? What are the different barriers to listening? How can we improve the feedback we give in communication situations? Conclusion Looking back
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NONVERBAL COMMUNICATION 5. 5.1 5.2 5.3 5.4 5.5 Introduction What is nonverbal communication? What are the functions of nonverbal communication? What are the categories of nonverbal communication? Conclusion Looking back
LANGUAGE AND COMMUNICATION 6. 6.1 6.1.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 Introduction Why is the study of language important? Sapir-Whorf hypothesis Language as a system of signs Language as a social phenomenon Why do we use verbal language? Communicative functions of language Improving language skills Conclusion Looking back
Thank you for registering for Communication 101±X and welcome to the course! May you find this study rewarding in your academic year and enriching and useful in your everyday life. The purpose of this module is to introduce you to the basic principles of communication and to create an awareness of the skills and competencies needed to communicate effectively. We envisage that this study guide will help you to do the following: & &
Process and assess the information on the history of communication Demonstrate an awareness of Ð Ð Ð Ð Ð the functions of communication the communication process listening, feedback and perception language and communication, as well as nonverbal communication.
Identify and solve communication problems in simulated and real-life contexts.
Icons used in this Study Guide:
The prescribed book Communication studies: an introduction by Sheila Steinberg, consists of two parts. Part 1 (the first six chapters) deals with COM101±X while Part 2 of the book (chapters 7±12) applies to COM102±Y. This study guide Fundamentals of communication relates only to COM101±X. The prescribed book and this study guide cover a variety of aspects relating to communication. In each study unit of this study guide you will find information in support of the detail provided in the prescribed book as well as activities and feedback to assist you to understand the contents. The six study units applicable to COM101±X address the following main issues: Study Study Study Study Study Study unit unit unit unit unit unit 1: 2: 3: 4: 5: 6: A brief history of communication Communication and human needs The communication process Perception, listening...
Bibliography: SOURCES CONSULTED FOR STUDY UNITS 1, 2 AND 6
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City Press. 2005. Daily Sun No 1 paper Ð media survey. 27 November: 4. Craig, AP & Bradbury, JL. 1994. A guide to learning. Kenwyn: Juta. Du Plessis, DF. 1991. Introduction to communication theory. Reader for CMN100-Q. Pretoria: University of South Africa. Du Plooy, T. 1994. Communication: Only study guide for CMN100-Q (Introduction to Communication Science). Pretoria: University of South Africa. Du Plooy, GM. 2000. Communication Science in the context of higher/ distance education: changes and challenges. Inaugural lecture. University of South Africa , Pretoria. Du Plooy, GM, 2002. Communication research: techniques, methods and applications. Kenwyn: Juta. Erasmus, LE, Bowler, A & Goliath, Dn. 1998. Doeltreffende kommunikasie: trefseker boodskapppe by die werk. Lynnwoodrif, Pretoria: Afritech. Fielding, M. 2006. Effective communication in organisations: preparing messages that communicate. 3rd edition. Landsdown, Cape Town: Juta. Frost, R, Vos, H & Dreyer,M. 1997. Communication dynamics. Sandton: Lexicon Publishers. Green, J. 1982. A dictionary of contemporary quotations. London: Pan Books.
Language. 2006. [O]. Available: http://en.wikipedia.org/wiki/Language Accessed on 2006/02/24. Leech, G. 1975. Semantics. Middlesex, England: Penguin Books Ltd. Lustig, MW. & Koester, J. 1993. Intercultural competence: interpersonal communication across cultures. New York City, NY: HarperCollins College Publishers. Markin, RJ. Jr. 1974. Consumer behaviour: a cognitive orientation. London: Collier Macmillan Publishers. McKenzie, EC. 1980. 14,000 Quips & quotes for writers and speakers. New York: Wings Books. Microsoft Encarta 98. 1993-1997. Encyclopedia: the ultimate learning resource. Deluxe edition. Microsoft Corporation. Newsgroup. 2006. [O] Available: http://en.wikipedia.org/wiki/Newsgroup Accessed on 2006/02/07. Prinsloo, A F. 2004. Spreekwoorde en waar hulle vandaan kom. Kaapstad: Paarl Print.
Reader 's Digest book of facts. 1989. Cape Town: Reader 's Digest Association of South Africa (Pty) Ltd. Rudansky-Kloppers, S. 2002. Business communication in perspective. Claremont, South Africa: New Africa Books (Pty) Ltd. Sake-Rapport 2006. Limpopo vernuwe sy handelsmerk. 5 Maart: 9. Source: http://www.scientificpsychic.com/graphics. Steinberg, S. 1995. Introduction to Communication Course Book 1: thebasics. Kenwyn: Juta. Telecommuting. 2006. [O]. Available: http://en.wikipedia.org/wiki/ Telecommuting Accessed on 2006/02/07. Tree of Knowledge. 1999. London: Marshall Cavendish Partworks Ltd. Tsotsi. 2006. [O]. Available: http://en.wikipedia.org/wiki/Tsotsi Accessed on 2006/02/22. Tubbs, S L & Moss, S. 2003. Human communication principles and contexts. 9th edition. Boston: McGraw-Hill. Unisa, vide University of South Africa. University of South Africa. Department of African Languages. 1987. Sociolinguistics: Only study guide for SOCIOL-K. Pretoria. Withers, JR (ed). 1994. Conceptual dictionary. Kenwyn: Juta.
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